Appendix B Log Descriptions

Table 239 myZyXEL.com Logs (continued)

LOG MESSAGE

DESCRIPTION

Update server is busy

The update server was busy so the device will wait for the specified

now. File download

number of seconds and send the download request to the update

after %d seconds.

server again.

Device has latest

The device already has the latest version of the file so no update is

file. No need to

needed.

update.

 

Device has latest

The device already has the latest version of the signature file so no

signature file; no

update is needed.

need to update

 

Connect to update

The device cannot connect to the update server.

server has failed.

 

Wrong format for

The device cannot parse the response returned by the server. Maybe

packets received.

some required fields are missing.

Server setting error.

The device could not resolve the update server's FQDN to an IP

Update stop.

address through gethostbyname(). The update process stopped.

Build query message

Some information was missing in the packets that the device sent to

failed.

the server.

Starting signature

The device started an IDP signature update.

update.

 

Signature download has

The device successfully downloaded a signature file.

succeeded.

 

Signature update has

The device successfully downloaded and applied an IDP signature file.

succeeded.

 

Signature update has

The signature update signature failed, an error message returned by

failed:%s.

the update server will be appended to this log.

 

%s: error message returned by update server

Signature download has

The device still can't download the IDP signature after 3 retries.

failed.

 

Signature update has

The IDP signature update failed, so the device will process 3 retries.

failed. Do %d retry.

%d: retry times (1~3)

Resolve server IP has

The device could not resolve the myZyXEL.com server's FQDN to an

failed.

IP address through gethostbyname().

Connect to MyZyXEL.com

The device could not connect to the MyZyXEL.com server.

server has failed.

 

Build query message

Some information was missing in the packets that the device sent to

has failed.

the server.

Verify server's

The device could not process an HTTPS connection because it could

certificate has

not verify the server's certificate.

failed.

 

Get server response

The device sent packets to the server, but did not receive a response.

has failed.

The root cause may be that the connection is abnormal.

Expiration daily-

The daily check for service expiration failed, an error message

check has failed:%s.

returned by the MyZyXEL.com server will be appended to this log.

 

%s: error message returned by myZyXEL.com server

668

 

ZyWALL USG 1000 User’s Guide