Vector Directory Number (VDN)
158 Avaya Business Advocate User Guide February 2006
Vector Directory
Number (VDN) An extension number that enables calls to access a vector for processing. A
VDN is not assigned an equipment location. A vector is assigned to a VDN. A
VDN can route calls to a vector when the calls arrive over an assigned
automatic-in trunk group or when calls arrive over a dial-repeating (DID)
trunk group and the final digits match the VDN.
The VDN by itself may be dialed to access the vector from any extensions
that are connected to the switch.
VDN Calls-Counted Also known as counted-calls to VDN and active VDN calls. A Call Vectoring
capability available with G3V4 or later switches. Counted-calls to VDN is a
parameter of the “go to step” and “go to vector” commands that provides
conditional branching to a different step in the same vector or to a different
vector based on the number of incoming trunk calls a VDN is currently
processing.
VDN skill preference Up to three skills can be assigned to a VDN. Calls use VDN skills for routing
based on the preference that you administer in the vector. VDN skill
preferences are referred to in the vector as “1st,” “2nd,” or “3rd.”
Weekly data Daily data that is converted to a weekly summary.
Window count The number of primary windows that can be open at any one time.
Write permission The CMS user can add, modify, or delete data and execute processes. Write
permission is granted from the User Permissions subsystem.