1If you changed the login password, you must change the password in both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin Professional utility) and in the file server (using the PCONSOLE
Print Server Information Change Password command).
2If you created the print queue using PCONSOLE and BRConfig instead of BRAdmin Professional utility, make sure that you have enabled at least one NetWare file server using the SET NETWARE SERVER servername ENABLED command.
3Have you exceeded your NetWare user limit?
4Make sure that the Print server name you used in PCONSOLE exactly matches the name that is configured in the Print/Fax server, and make sure it is defined as a Queue Server for the print queue.
5If you are running both 802.3 and Ethernet II frames on different file servers on your network, there is a possibility that the Print/ Fax server may not make a connection to the desired file server. Try forcing the frame type to the desired one using the SET NETWARE FRAME command from the Print/Fax server remote console or using BRAdmin Professional utility.
6If you are using DOS CAPTURE statement and losing portions of your print job, try setting the TIMEOUT parameter in your
CAPTURE statement to a higher value (at least 50 seconds for Windows®).
AppleTalk Troubleshooting
In case of using Postscript driver, if you cannot print from an AppleTalk for Macintosh computer and you have checked the hardware and network as described in the previous steps, then check the following:
1Make sure that you are running Phase 2 AppleTalk and that you have selected the correct network interface from the AppleTalk Control Panel on the Macintosh.
