Brother MFC-8840DN manual Brother Internet Print TCP/IP Troubleshooting, 13 9 Troubleshooting

Brother Internet Print (TCP/IP) Troubleshooting

1The first step in troubleshooting is to make sure that you have a valid E-mail connection on both the sending PC and the receiving Print/Fax server. Try sending an E-mail message from the PC to a user at the remote site who can receive mail via the POP3 server. If this does not work, there may be an E-mail configuration problem on the PC, on the local E-mail server, or on the remote POP3 server. Double check to make sure that the E-mail parameters that you configured on the PC and on the remote Print/Fax server match those that are configured on the E-mail servers.

2If you can print small files OK but are having problems printing large files, the problem may be in the E-mail system! Some E-mail systems have difficulties printing large files. If the file does not reach its destination intact, then the problem is with the E-mail system.

3You can also enable the partial E-mail print facility on your client PC, this will split the E-mail up into fragments which should then not overwhelm your E-mail server. To do this, select the property dialog of the Brother Internet Print Port.

Windows® 95/98/Me/2000/XP IPP Troubleshooting

Want to use a different Port number other than 631

If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through. If this is the case, use a different port number (port 80), or configure your Firewall to allow Port 631 data through.

To send a print job using IPP to a printer using Port 80 (the standard HTTP port) enter the following when configuring your Windows® 2000/XP system.

http://ip_address/ipp

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