13 - 3 TROUBLESHOOTING
3
If you cannot make any of the connections in step 2, check the
following:
a
Make sure the machine is powe red on and on-line.
b
Check the cabling, networ k connection, and print out a
configuration page in the Network STATISTICS info rmation to
see if bytes are being transmitted and received.
c
Check to see if there is any L ED activity.
The NC-9100h Print/Fax se rver has two LEDs on the b ack panel
of the machine. The upper side LE D shows Link/Speed status.
The lower side LED shows Activity (Receive/Transmit) status.
■No light:
If the both of two LEDs are off, then the Print/Fax server is not
connected to the network.
■Link/Speed LED is orange: Fa st Ethernet
The Link/Speed LED wi ll be orange if the P rint/Fax server is
connected to a 100BaseTX Fast Ethernet network.
■Link/Speed LED is green: 10BaseT Ethernet
The Link/Speed LED will be gr een if the Print/Fax server is
connected to a 10BaseT Ether net network.
4
If you are using a repeater o r hub, make sure that SQE
(heartbeat) is turned off at the hub (if applicable). Also, i f you
have a hub or multi-port repeater, verify that t he hub or repeater
port is good by trying the Pr int/Fax server on a different por t or
on the other hub or multi-por t repeater.
5
If you have a bridge or route r located between the Print/Fax
server and host computer, make sure that the device is set up
to allow the Print/Fax server to send and receive data from the
host. For example, a bridge can be set up to only allow certain
types of Ethernet addres ses to pass through (a proces s known
as filtering); therefore, such a bridge must be configured to allow
Brother Print/Fax server addresses. Likewise, a router can be
set up to pass only certain protocols, so be sure that the desired
protocol can be passed throug h to the Print/Fax server.