Troubleshooting 13 | Brother MFC-8840DN instruction

9The Relay Broadcasting and Broadcasting features cannot be used at the same time.

10Relay Broadcast can support the relay of a document up to a maximum of 48 Fax machines through conventional telephone lines. If sending to more than 48 locations the sender must divide the transmission locations into 48 locations or less for each relay broadcast.

11When receiving E-mail messages from the POP3 server, the machine can receive a maximum of 32 mail messages. If there are more than 32 mail messages in the POP3 server, the machine will receive a maximum of 32 mail massages and then receive the remaining after the next polling interval.

12The NC-9100h Print / Fax Server requires a portion of the user memory for operation. With the NC-9100h installed the number of Fax sheets that can be sent or received will be reduced (by approximately 30 pages of the brother No1 Test Chart) from the standard machine capacity.

TROUBLESHOOTING 13 - 14

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Brother MFC-8840DN manual Troubleshooting 13

Contents

Network User’s Guide Multi-Protocol Print/Fax Server Shipment of the Print/Fax server TrademarksCompilation and Publication USA Canada Brother Europe Local Brother office Overview FeaturesIntroduction Important Information Regulations Industry Canada Compliance Statement For Canada only Declaration of Conformity Europe Intel Copyright and License Information Table of Contents Vii Viii 10-1 11-1 12-1 Xii Overview Printing from Unix/Linux Using TCP/IP1Unix Printing Quick Tips General TCP/IP Unix Host Configuration Unix Printing Unix Printing 1 An example of a typical printcap file Unix Printing 1 Linux Configuration Linux Configuration Using Cups HP-UX Configuration Check the box next to Remote Printer is on BSD system Remote Printer is on a BSD System Yes IBM RS/6000 AIX ConfigurationLine printer name user-selectable Sun Solaris 2.x Configuration Name of queue to add user selectable Activate the queue Yes Unix SCO Unix ConfigurationSelect Printers and then Print Manager Deselect Use External remote Printing Protocol IBM AS/400 Other Systems Requested information You should use Other Sources of Information 2TCP/IP Printing TCP/IP Printing TCP/IP Printing 2 Windows NT 4.0 and Windows 2000/XP TCP/IP ConfigurationStandard TCP/IP Port Printing TCP/IP Printing Windows 2000/XP Printing Printer Driver already installed Windows NT 4.0 Printing Select the Brother Peer to Peer Print LPR button Windows NT 4.0 Printing Associating to the Printer Windows NT 4.0 Printing Adding a Second Brother LPR Port Quick Tips How to Print in a Windows 95/98/Me Peer to Peer network3Peer to Peer Printing Peer to Peer Printing 3 Peer to Peer Printing TCP/IP PrintingDriver Deployment Wizard Associating to the Printer Peer to Peer Printing Adding a Second Brother LPR Port 4NetBIOS Peer to Peer Printing Netbios Peer to Peer Printing Print Server Configuration Netbios Peer to Peer Printing 4 Changing the workgroup/domain name using a web browser Installing the Brother NetBIOS Port Monitor Select Brother Peer to Peer Print NetBIOS installation Associating the Printer Windows 95/98/Me Windows NT 4.0 / Windows 2000/XP Adding a Second NetBIOS Print Port Other Sources of Information Configuring Internet Printing for Windows 5Configuring Internet Printing for WindowsInternet Printing Installation Configuring Internet Printing for Windows 5 Brother Internet Print General Information Print Server Configuration Checklist Resetting the Print/Fax Sever back to factory settings Test Configuring Internet Printing for Windows Setup from CD-ROM Select the Brother Internet Print button For Windows XP users For Windows 95/98/Me usersFor Windows NT 4.0 and Windows 2000/XP users For Windows 95/98/Me users Printer Adding a Second Brother Internet PortWindows 2000/XP IPP Printing If the Printer Driver has not Been Installed Http//printeripaddress631/ipp/port1 Specifying a Different URLHttp//printeripaddress631/ipp Http//printeripaddress631 Novell Netware Printing 6 How to Configure Novell NetWare Printing6Novell NetWare Printing General Information Novell Netware Printing Enter an Ndps manager name Creating a Ndps Printer Using Nwadmin for NetWare5Ndps Manager Select the Resource Management view Make sure the Resource Management Service is enabledNdps Broker Creating a Printer Agent Click Printer Agent List Configuring NetWare 3 and NetWare 4 systems Click the Change Bindery Queues button Print/Fax Sever back to factory settings Test Switch on Novell Netware Printing 6 Click Assignments Novell Netware Printing 6 Novell Netware Printing Other Sources of Information 7Printing from a Macintosh Printing from a Macintosh Macintosh Configuration Mac OS 8.6 Printing from a Macintosh 7 How to Select the Print Server AppleTalk/EtherTalk Typical Macintosh Installer Macintosh Chooser How to Select the Print Server TCP/IP Selecting LPR Printing Entering the IP address and Queue Macintosh Configuration OS X 10.1-10.2.1 or greater Select AppleTalk Select LPR Printers using IP Changing the Configuration Rendezvous Printing Printing from a Macintosh Printing from a Macintosh 7 Printing from Windows NT 4.0 or Windows Configuring DLC on Windows NT 4.0 and Windows8DLC Printing DLC Printing Windows 2000 Printer Setup DLC Printing 8 Windows NT 4.0 Printer Setup Configuring DLC on Other Systems Fax Sever back to factory settings Test Switch on Other Sources of Information WEB Based Management 9 How to use a Web Browser to manage your Device9Web Based Management WEB Based Management How to connect to your machine using a BrowserPassword Information Front Panel Setup Menu 10 10 10Front Panel Setup MenuLAN Main Setup Menu Static mode Setup TCP/IPBoot Method Auto mode Rarp mode Bootp mode Dhcp mode 10 4 Front Panel Setup Menu IP Address Subnet Mask Press Stop/Exit Host Name 10 6 Front Panel Setup MenuGateway Static Wins ServerAuto Primary Wins Server IP Address Secondary Wins Server IP Address 10 8 Front Panel Setup MenuDNS Server Primary DNS Server IP Address Apipa Mail Address Setup Internet For MFC only10 10 Front Panel Setup Menu Entering text Repeating letters Smtp ServerPress Stop/Exit POP3 Server Press Stop/Exit Mailbox Pwd 10 12 Front Panel Setup MenuMailbox Name POP3 Server address Press Stop/Exit Poll Frequency Setup Mail RX For MFC onlyAuto Polling Press Stop/Exit Header Press Stop/Exit Notification Press Stop/Exit Del Error Mail10 14 Front Panel Setup Menu Press Stop/Exit Size Limit Setup Mail TX For MFC onlySender Subject 10 16 Front Panel Setup Menu Press Stop/Exit Relay Domain Setup Relay For MFC onlyRly Broadcast 10 18 Front Panel Setup Menu Relay Report Press Stop/Exit Net Frame Setup MiscNetware AppleTalk Press Stop/Exit Ethernet Press Stop/Exit Net BIOS/IP10 20 Front Panel Setup Menu Press Stop/Exit Time Zone Windows Time Zone SettingSelect Settings / Control Panel Select Time Zone 10 22 Front Panel Setup Menu User Setting List For MFC onlySetup Scan to E-mail For MFC only Color File Type for Scan to E-mail Assigning TCP/IP Information 11 11TCP/IP ConfigurationTCP/IP Configuration 11 11 2 TCP/IP Configuration Resetting the Print/Fax Sever back to factory settings Test IP Config box, click the Static radio button Click OK 11 4 TCP/IP Configuration Using Dhcp to Configure the IP address Using Apipa to Configure the IP Address Windows Systems Using ARP to Configure the Print/Fax Server IP Address11 6 TCP/IP Configuration Unix/Linux Systems Using Rarp to Configure the IP Address 11 8 TCP/IP Configuration Using Bootp to Configure the IP Address 11 10 TCP/IP Configuration 12 12Internet FAX MFC Only Internet FAX MFC only 12 Dial Pad Getting ConnectedFront Panel Key Functions Shift + Set Sending an Internet Fax Manually Entering Text Special characters and symbols 12 4 Internet FAX MFC only Receiving E-mail or Internet Fax 12 6 Internet FAX MFC only Receiving an Internet Fax to a PCForwarding Received E-mail and Fax Messages Relay Broadcasting Relay Broadcast from a MFC Sending to multiple phone numbers 12 8 Internet FAX MFC only Outlook 97/98/2000/XP TX Verification MailRelay Broadcast from a PC Receive Notification on Setup Mail TXSetup Mail RX Receive Notification MDN Error mail Important information on Internet Fax 13 1 Troubleshooting 13 13TroubleshootingInstallation problems Troubleshooting 13 If you are using TCP/IPIf you are using Novell system If you are running AppleTalk for Macintosh 13 3 Troubleshooting Intermittent Problems 13 5 Troubleshooting TCP/IP TroubleshootingUnix Troubleshooting Then to 13 7 Troubleshooting Windows NT 4.0/LAN Server TCP/IP TroubleshootingWindows 95/98/Me Peer to Peer Print LPR Troubleshooting Troubleshooting 13 13 9 Troubleshooting Brother Internet Print TCP/IP TroubleshootingWindows 95/98/Me/2000/XP IPP Troubleshooting Want to use a different Port number other than Novell NetWare Troubleshooting AppleTalk Troubleshooting 13 11 Troubleshooting DLC/LLC Troubleshooting Web Browser Troubleshooting TCP/IP Internet Fax Troubleshooting 13 13 Troubleshooting Troubleshooting 13 14 14Brother Internet Fax Printing Software 14 1 Brother Internet FAX Printing Software Brother Internet FAX Printing Software 14 Installing Brother Internet Fax Printing DriverStart Run and type X/setp.exe 14 3 Brother Internet FAX Printing Software Changing the BFP Port Settings Relay Broadcast Function 14 5 Brother Internet FAX Printing Software Brother Internet FAX Printing Software 14 Uninstalling from Windows 95/98/Me/2000/XP and Windows NT 14 7 Brother Internet FAX Printing Software Brother Internet FAX Printing Software 14 14 9 Brother Internet FAX Printing Software Using the BFP Address BookSetting Up a Member in the Address Book Setting Up a Group for Broadcasting Brother Address Book Group Setup dialog box appears To edit a Member or Group Editing Member InformationExporting the Address Book Deleting a Member or Group To delete a Member or Group Sending a Network Fax with BFP 14 13 Brother Internet FAX Printing Software AAppendix BRAdmin Professional utility RecommendedWeb BRAdmin Appendix a Appendix WebJetAdminHttp Recommended General Using ServicesAppendix B Appendix C Reloading the Print / FAX Server Firmware Reloading firmware using BRAdmin Professional utility Reloading using the FTP Protocol from a command prompt Ftp quit When you see 226 Data Transfer OK/Entering Appendix D Updating other MFC’s through the Network Appendix a Appendix Specifications Appendix E Internet Fax AppleTalk Connection Function Table and Default Factory Settings DCP DLC/LLC Dhcp BootpARP DLC/LLC Index I SmtpPPD