“Get More Info” option in Windows® 2000 not working “Go to Printer’s Web site” in Windows® XP not working If you are using a URL of:
http://ip_address:631 or http://ip_address:631/ipp,
the Get More Info option in Windows® 2000 or the Go to Printer’s Web site option in Windows® XP will not function. If you wish to use the Get More Info or the Go to Printer’s Web site option use the following URL:
http://ip_address
This will then force Windows® 2000/XP to use Port 80 to communicate with the Brother Print/Fax server.
Windows® 95/98/Me clients not able to get the driver from a Windows® 2000/XP system.
You must be using version 4.0 or later of Internet Explorer and the Microsoft Internet Print Services software must be installed on your client computers.
Novell NetWare Troubleshooting
If you cannot print from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is attached to the server queue by going to PCONSOLE, selecting PRINT QUEUE INFORMATION, and then CURRENTLY ATTACHED SERVERS. If the Print server does not appear in the list of attached servers, then check the following:
It is always a good idea to try followings in order to eliminate the possibility of setup errors.
■Turning off the machine and then on again to force to rescan the Netware queue.
■Deleting and recreating the Print server and creating a new print queue in order to eliminate the possibility of setup errors.
