TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the Print/Fax server and you have checked the hardware and network as described in the previous steps, then check the following:
It is always a good idea to try following in order to eliminate the possibility of setup errors.
Turning off the printer and then on again, Deleting and recreating the Print server and creating a new print queue in order to eliminate the possibility of setup errors.
1The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the Print/ Fax server (via the configuration page. Make sure that no other nodes on the network have this address (DUPLICATE IP ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS).
2Make sure that the TCP/IP protocol of the Print/Fax server is enabled.
3If you used rarp, make sure that you started the rarp daemon on any workstation using the rarpd,
4If you used bootp, make sure that you started the bootp daemon on any UNIX workstation and bootp is enabled (i.e., the “#” is removed from the bootp entry) in the /etc/bootptab file is correctly configured.
5Also verify that host computer and the Print/Fax server are either on the same subnet, otherwise that the router is properly configured to pass data between the two devices.
UNIX Troubleshooting
1Make sure that the /etc/printcap file (if applicable) is typed in correctly. In particular, look for missing “:” and “\” characters, because a small error anywhere in the file can have major consequences. Also check the /usr/spool directory to make sure that you have created a valid spool directory.
