2If the configuration page prints but you cannot print documents, try the following
If none of the following steps are successful, there is almost certainly a hardware or network problem!
aIf you are using TCP/IP:
Try pinging the Print/Fax server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the Print/Fax server IP address (note that in some instances it can take up to two minutes for the Print/Fax server to load its IP address after setting the IP
address). If a successful response is received, then proceed to the UNIX, TCP/IP Windows NT® 4.0/LAN Server, Windows®98/95/Me Peer to Peer (LPR), Internet Printing or Web Browser troubleshooting section. Otherwise, proceed to step 3, and then go to TCP/IP Troubleshooting section.
bIf you are using Novell system:
Verify that the Print server can be seen on the network. To do this, login as the SUPERVISOR (not as someone with supervisor privileges) or ADMIN (for Netware 4 or later servers), go into PCONSOLE or NWADMIN, select PRINT SERVER INFORMATION, and select the name of the Print server (make sure that you have entered the Print server name). If you can see Print Server Status and Control in the menu, then the Brother Print/Fax server is visible to the network, proceed to the Novel NetWare Installation Troubleshooting Section. Otherwise, go to step 3.
cIf you are running AppleTalk for Macintosh:
In case of using Postscript driver make sure that you can see the Print/Fax server name under the LaserWriter 8 icon in the Chooser. If it is visible, then the connection is good, so proceed to the AppleTalk for Macintosh Section. Otherwise, go to step 3.
