TROUBLESHOOTING 13 - 2
2
If the configuration page prints but you cannot print documents,
try the following
a
If you are using TCP/IP:
Try pinging the Print/Fax ser ver from the host operating
system command prompt with the command:
ping ipaddress
Where ipaddress is the Print/Fax server IP address (note
that in some instances it can take up to two minutes for the
Print/Fax server to load its IP address after setting the IP
address). If a successful resp onse is received, then proceed
to the UNIX, TCP/IP Windows NT® 4.0/LAN Server,
Windows®98/95/Me Peer to Peer (LPR), Internet Printing or
Web Browser troubleshooting section. Otherwise, proceed to
step 3, and then go to TCP/IP Tr oubleshooting section.
b
If you are using Novell syste m:
Verify that the Print server can be seen on the network. To do
this, login as the SUPERVIS OR (not as someone with
supervisor privileges) or ADMIN (for Netware 4 or later
servers), go into PCONSOLE or NWADMIN, select PRINT
SERVER INFORMATION, and select the name of the Print
server (make sure that you ha ve entered the Print server
name). If you can see Print Server Status and
Control in the menu, then the Brother Print/Fax server is
visible to the network, pro ceed to the Novel NetWare
Installation Troubles hooting Section. Otherwise , go to step 3.
c
If you are running AppleTalk for Macintosh:
In case of using Postscript driver make sure that you can see
the Print/Fax server na me under the LaserWri ter 8 icon in the
Chooser. If it is visible, then the connection is good, so
proceed to the AppleTalk for Macintosh Section. Otherwise,
go to step 3.
If none of the following steps are successful, there is almost
certainly a hardware or networ k problem!