Receiving Documents
The machine does not receive documents.
Q Does the machine have sufficient memory?
AErase unwanted documents and documents with errors from memory in order to increase the amount of available memory. (See "Erasing Received Documents," on p.
Q Are the network settings specified?
ADocuments cannot be received if the network settings are not specified. Confirm this with your System Manager.
The machine does not receive documents (if the optional Super G3 FAX Board is installed).
Q Is the receive password set in your machine?
AIf Received Password is set in Fax Settings in Communications Settings in System Settings (from the Additional Functions screen), documents can be received only from senders that use the correct password. Confirm this with your System Manager. (See Chapter 11, "System Manager Settings," in the Facsimile Guide.)
Documents cannot be received in memory.
Q Is there sufficient available memory?
AErase unwanted documents and documents with errors from memory in order to increase the amount of available memory. (See "Erasing Received Documents," on p.
AErase unwanted documents from the Memory RX Inbox. (See "Erasing Received Documents," on p.
Quality of printed originals is uneven.
Q Is the platen glass of the sender's machine clean?
AMake a few copies using your machine. If the copies are not streaked, the problem is in the sending party's machine. Contact the sender and ask them to send the document again.
Troubleshooting
12
When Problems Occur |
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