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Canon C3200 manual 12-28Questions & Answers

Models: C3200

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Troubleshooting Error codes Password Errors Delaying a Send Job Symbols Used in This Manual Original Set Indicator Login When Problems Occur User Preset Keys

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Troubleshooting

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12-28Questions & Answers

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Canon C3200 manual 12-28Questions & Answers

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Contents

Page Color imageRUNNER C3200 Sending Guide Network Quick Start Guide Manuals for the Machine Fax Driver Installation and Instructions Appendix How This Manual Is Organized Contents Special Scanning Features Basic Scanning Features Checking/Changing the Send/Receive Status Customizing Communications SettingsSending Documents Receiving Documents Viii Storing/Editing Address Book SettingsSystem Manager Settings System Settings Table -2 Communications Settings Troubleshooting Printing Communication ReportsAppendix Glossary -12 Index How To Use This Manual Symbols Used in This ManualKeys Used in This Manual Displays Used in This Manual Press Address Book/ServerPress this key for operation Xii Illustrations Used in This Manual Abbreviations Used in This ManualXiii Legal Notices TrademarksXiv Disclaimers Copyright Xvi Introduction to Sending Functions Inbox Fax Mail File Server What This Machine Can DoDiverse Sending Methods File Formats for Every Need Originals Send Flexible Scan FeaturesPreview Function Instant Address Search with Ldap Confidential Fax Inbox Receiving I-Faxes in MemoryAutomatic Forwarding Memory RX Inbox Lock Print Send Original Inbox Scan Fax Mail File Server Fax *1 Group Overview of the Color imageRUNNER C3200 Send Basic Features Screen Introduction to Sending Functions Scan Settings Screen Chapter Registering the Sending Record Things You Must Do Before Using This Machine Setting the Current Date and Time Setting the Display Language 12Things You Must Do Before Using This Machine If you are setting the Time Zone If you are setting Daylight Saving Time Press OK Registering Sender Names Press Additional Functions Communications Settings Introduction to Sending Functions Enter the senders name press OK Registering the Units Name Enter a name press OK Press Unit Name Introduction to Sending Functions If the message You must insert a control card. appears Flow of Sending Operations Press Send Specify the destinations Place your originals If a destination is not stored in the Address Book If a destination is stored in the Address Book If a destination is stored in a Favorites Button If a destination is stored in a One-Touch Button If you want to specify a destination using a server Press the Scan Settings drop-down list select a scan setting Press Send Settings enter the send settings press Done TIFF/JPEG Press the File Format drop-down list select a ﬁle format Introduction to Sending Functions Press Start If you want to cancel sending, press Stop If Department ID Management is set, press ID Placing Originals Platen GlassFeeder Platen Glass Vertical Placement Horizontal Placement FeederVertical Placement Horizontal Placement Orientation Platen Glass Lift the feeder/platen coverPlace your originals face down Gently close the feeder/platen cover Introduction to Sending Functions Feeder DADF-K1 Optional Adjust the slide guides to ﬁt the size of your originals Original Set Indicator Canceling a Job Using the Touch Panel DisplayRemove your originals Press Stop Using the Stop Key Press System Monitor Press Send Using the System Monitor Screen Press Status Select the job to be canceled press Cancel Press Done Press Yes Basic Sending Methods Specifying Destinations Using the Address Book Select the desired destination from the Address Book Select the destination press OK Using the New Address Tab Press E-mail Address Press New Address E-mail Enter the e-mail address press OK Press New Address I-Fax Specifying an I-Fax Address Press I-Fax Address Press the Mode drop-down list select Simple or Full Enter the I-Fax address press OK Specify the receiving conditions of the destination press OK Select On or Off for Send Via Server Specifying a File Server Using the Keyboard Using the Browse Key Windows SMBUsing the Browse Key NetWare IPX Press Host Name Press File Path Enter the host name press OK Press User Enter the ﬁle path press OK Enter the user name press OK Enter a password press OK Press Password 11 Conﬁrm your settings press OK Press the Protocol drop-down list select Windows SMB Select the desired workgroup press Down Press Browse Select the desired ﬁle server press Down 24Specifying Destinations Conﬁrm your settings press OK Press New Address File Conﬁrm your settings press OK Basic Sending Methods Select the desired NDS tree press Down Enter your user name and network password 30Specifying Destinations Basic Sending Methods Specifying a User Inbox 10 Conﬁrm your settings press OK Basic Sending Methods Press One-touch Buttons Using the One-Touch Buttons One-Touch Button Number Select the desired One-touch Button Press Favorites Buttons Using the Favorites Buttons Select the desired Favorites Button Using a Server Specify the search criteria To use Detailed Search To use Simple Search Search Category Search Condition Basic Sending Methods Press Start Searching If the screen below is displayed 46Specifying Destinations Read the displayed message press OK Super G3 FAX Board is installed 48Specifying Destinations Select the destination press Details Checking/Changing a Destination If necessary, check or change the destinations information If the destination is a group address If the destination is obtained via a server Erasing a Destination Select the destination to be erasedPress Erase Basic Scanning Features Place your originals specify the destination Selecting a Scan Mode Press the Scan Settings drop-down list select a scan mode 4Selecting a Scan Mode Two-Sided Originals Scan Settings Select the type of original press OK Document Size Press the Scan Settings drop-down list press Option If you want to scan a standard document size Press Document Size Select Select the document size If you want to scan a nonstandard document size If you want to scan a registered document size Press Done OK Registering the Speciﬁed Document Size Press Other Size Press Register Size Press Cancel Done Cancel You can specify the resolution before scanning the original Resolution 16Scan Settings Manual Exposure Adjustment Scan Exposure and Original Type Settings Press or to adjust the scanning exposure press OK Text/Photo Mode Photo ModeText Mode Original Type As little moiré effect as possible Automatic Exposure Adjustment Press a OK Automatic Color Selection Full Color/Grayscale Changing Color Modes Color Selection Automatic Color Selection Full Color/Black-and-White Press Start Full Color Press the color selection drop-down list press Full Color Grayscale Black-and-White 32Changing Color Modes Special Scanning Features Two-Page Separation Press Special Features Press Two-page Separation 4Two-Page Separation Binding Erase Frame EraseOriginal Frame Erase Book Frame Erase Original Frame Erase Press Special Features Frame Erase If you want to set the same width for all four borders Select the original size press OK Press Done OK Book Frame Erase If you want to set the same width for all four borders 12Frame Erase Binding Erase 14Frame Erase Press or + to set the frame erase width press OK 16Frame Erase Different Size Originals Press Special Features Different Size Originals Job Build Job Build Press Start If the original is two-sided After the last batch of originals is scanned, press Done Adjusting the Contrast Sharpness LowHigh Adjusting the Contrast Sharpness 26Adjusting the Contrast Sharpness Prevent Bleeding Image Quality AdjustmentRemove Background Remove Background 28Image Quality Adjustment Press Remove Background Press OK Done OK Prevent Bleeding Press a Special Features Image Qty Adjustment Press Prevent Bleed-thru Press Start Storing Scan Settings User Preset Keys Press Store/Erase Specify the scan settings that you want to store Icon Color Mode Resolution User Preset Key If you select a key that already has settings stored in it If you select a key without settings Naming a User Preset Key Select a user preset key to name press Register Name Erasing Scan Settings To cancel erasing the settings, press No 42User Preset Keys Sending Documents Sending an E-Mail Message Sending Methods Press Send Doc. Name 4Sending Methods Sending Documents Press Message Enter the message body text press OK Press Reply-to Select the reply-to address 8Sending Methods Sending Documents Press Senders Names TTI Select a senders name press OK Display returns to the Send Basic Features screen Color/Black-and-White and Black-and-White color modes Press Start Sending an I-Fax Sending Documents Press Subject Enter the subject of your I-fax press OK Press Message Enter the message body text press OK 18Sending Methods Sending Documents 20Sending Methods Press Senders Names TTI Select a senders name press OK 22Sending Methods Sending a Job to a File Server 24Sending Methods Example 2003041020300000002.tif 2003041020300000002.jpg 26Sending Methods Press Start Sending a Job to a User Inbox Press Send Doc. Name 30Sending Methods Delaying a Send Job Press OK Done Press Delayed Send Enter the send time using numeric keys Press Start Place your originals specify the destination press Preview Previewing Originals Press or to specify the page that you want to verify Verify the images press Start Send Job Done Notice 38Job Done Notice Select the destination press OK 40Job Done Notice Place your originals press Recall Job Recall 42Job Recall Receiving Documents Receiving Print, Fax, and I-Fax Documents Receiving Print JobsReceiving I-Fax and Fax Documents Receiving Documents Document is printed Setting the Memory Lock Mode Press Memory RX Inbox Settings Press Memory RX Inbox Settings Press Communications Settings Receiving Documents Storing Received I-Fax Documents in Memory Press Memory RX Inbox Settings Use I-Fax Memory Lock Select On or Off press OK Memory Lock Start Time Settings 10Receiving Print, Fax, and I-Fax Documents If you select Everyday If you select Select Days If you select Off Press Memory RX Inbox Settings Memory Lock End Time Memory Lock End Time Settings Select Everyday, Select Days, or Off 16Receiving Print, Fax, and I-Fax Documents If you select Off Forwarding Received Documents Press Forwarding Settings Erasing Received Documents Press Mail Box Select Memory RX Inbox or Conf. Fax Inbox Receiving Documents Display returns to the Inbox Selection screen Available Paper Sizes for Received Documents Available Paper Sizes 24Available Paper Sizes Checking/Changing Send/Receive Status Checking/Changing the Status of Send Jobs Checking Send Job DetailsPress System Monitor Press Send Select Status or Log 4Checking/Changing the Status of Send Jobs If you select a job with multiple destinations in Status If you select a job with only one destination in Status If you select a job in Log Press System Monitor Send Changing the Destination Press Status Select the destination that you want to change If there is only one destinationIf there are multiple destinations Change the destination Resending a Job 12Checking/Changing the Status of Send Jobs If there are multiple destinations for same sending method Select the destination to resend the job to Printing the Send Job Status/Log Press Print List 16Checking/Changing the Status of Send Jobs Checking Receive Job Details Checking/Changing the Status of Receive Jobs Press Receive Press System Monitor Receive Printing the Receive Job Log To cancel printing, press No Activity Report RX is printed Press Checking RX of I-Fax Jobs Checking the Arrival of an I-Fax Press Forwarding Status Checking the Status of Jobs That Have Been Forwarded Checking/Changing the Send/Receive Status 24Checking/Changing the Status of Receive Jobs Customizing Communications Settings Communications Settings Table Common SettingsSettings Applicable TX Settings Settings Applicable RX Settings Common Settings Table Automatic Document Deletion Press Erase Failed TX Press Jpeg Compression Ratio Jpeg Compression Ratio for Color Send Jobs Select High Ratio, Normal, or Low Ratio press OK Handling Documents That Fail to Be Forwarded Errors Select Always Print, Store/Print, or Off press OK Press or until Retry Times appears press Retry Number of Retry Attempts Press or + to set the number of Retry Times press OK Standard Send Settings Press the Scanning Mode drop-down list select a scan mode 14Standard Send Settings Specify the send settings that you want to register Favorites ButtonsRegistering a Favorites Button 16Favorites Buttons Press Store Naming a Favorites Button Press Name Erasing a Favorites Button Press Yes 22Favorites Buttons Customizing Communications Settings Select Data Size Priority, Normal, or Image Priority Image level when the Text/Photo or Photo mode is selected Customizing Communications Settings Initial Send Screen Display Initial Send Screen Display Press or until TX Terminal ID appears press TX Printing the TX Terminal ID Select On or Off Original Area Inside Outside Original Press OK Selected mode is set Gamma Value for Color Send Jobs 34Gamma Value for Color Send Jobs Initializing TX Settings 36Initializing TX Settings Two-Sided Printing Press Two-sided Print Select On or Off press OK Paper Drawer Selection Received Data Original Output 11 xReceived Data Original Output Ltrr Selected mode is set Press Receive Reduction Reducing a Received Document If you select On Image is reduced in the vertical direction only If you select Off Printing Footer Information on a Received Document Press Received Page Footer Select On or Off press OK Press 2 On 1 Log On 1 Log On 1 Log 502 On 1 Log Storing/Editing Address Book Settings Settings Applicable Address Book Settings Table File About the Address BookMail Fax Group Additional Functions Address Book Settings Storing New AddressesMail Addresses 6Storing New Addresses Press Name Enter a name for the e-mail address press OK Press E-mail Address enter the e-mail address press OK Finish storing the address If Access Number Management is set to On Fax Addresses If Access Number Management is set to Off Press Register New Address Press I-Fax Press Name Enter a name for the I-fax address press OK Press the Mode drop-down list select Simple or Full Press I-Fax Address enter the I-fax address press OK Select On or Off for Send Via Server A4/LTR Finish storing the address 18Storing New Addresses File Server Addresses Press Register New Address Press File Press Name Enter a name for the ﬁle server address press OK Internet Information Server 4.0 under Windows NT Server Set Host Name, File Path, User, and Password 24Storing New Addresses Group Addresses Press Register New Address Press Group Press Name Enter a name for the group address press OK Select Address Book or Store In Usr Inbox Storing/Editing Address Book Settings 30Storing New Addresses If you select Store In Usr Inbox To erase a destination Finish storing the address Address Obtained via a Server Press Register New Address Press Search on Server 36Storing New Addresses Search by organization name That you entered Search criteria 40Storing New Addresses If the screen below is displayed 42Storing New Addresses Super G3 FAX Board is installed If only one destination is selected Store the selected destination Storing/Editing Address Book Settings If multiple destinations are selected Storing/Editing Address Book Settings 48Storing New Addresses Storing/Editing Address Book Settings Select the destination to be changed Editing Address Details Editing Address Details Storing/Editing Address Book Settings Edit the address details press OK Erasing Addresses Erasing Addresses 56Erasing Addresses Press Yes Select a subaddress book to name press Register Name Naming an Address Book Name of the Address Book is set Storing/Editing One-Touch Buttons Using numeric keys If you select E-mail Select E-mail, I-Fax, File, Group, or Search on Server Storing/Editing Address Book Settings If you select I-Fax Storing/Editing Address Book Settings You to receive a delivery conﬁrmation message telling you Storing/Editing Address Book Settings 68Storing/Editing One-Touch Buttons Storing/Editing Address Book Settings 70Storing/Editing One-Touch Buttons If you select File 72Storing/Editing One-Touch Buttons If you select Group 74Storing/Editing One-Touch Buttons Storing/Editing Address Book Settings If you select Search on Server Storing/Editing Address Book Settings 78Storing/Editing One-Touch Buttons Name, fax number, organization, or organizational unit 80Storing/Editing One-Touch Buttons Storing/Editing Address Book Settings 82Storing/Editing One-Touch Buttons Storing/Editing Address Book Settings 84Storing/Editing One-Touch Buttons Storing/Editing Address Book Settings 86Storing/Editing One-Touch Buttons Erasing One-Touch Buttons 88Erasing One-Touch Buttons Storing/Editing Address Book Settings 90Erasing One-Touch Buttons 10-1 System Manager Settings System Settings Table System SettingsSettings Applicable Communications 10-3 System Settings Table Mail/I-Fax Settings Communications Settings 10-5 Set the Maximum Data Size For Sending Press E-mail/I-Fax Settings 10-7 Press Subject Enter the default subject press OK Select On or Off for Print MDN/DSN on Receipt Set the Full Mode TX Timeout Select On or Off for Always send notice for RX errors Select On or Off for Use Send Via Server press OK10-9 10-10Communications Settings 10-11 10-12Communications Settings 10-13 10-14Communications Settings 10-15 10-16Communications Settings 10-17 10-18Communications Settings 10-19 10-20Communications Settings 10-21 Address Book Password Manage/Access to Address Book 10-23 Press Access Number Management Access Number Management 10-25 Storing Forwarding Settings Forwarding Settings 10-27 10-28Forwarding Settings 10-29 Set the forwarding conditions 10-31 Fax Number Subaddress Password 10-33 Relay function 10-35 10-36Forwarding Settings 10-37 If you select Conf. Fax Inbox 10-39 Enter the name of the document press OK Press Forwarding Time Select Everyday, Select Days, or Off 10-41 10-42Forwarding Settings 10-43 Tiff 10-45 10-46Forwarding Settings 10-47 Select whether to check Notice Only for Errors 10-49 Press Forward w/o Conditions 10-51 Press Forwarding Destination Select the forwarding destination 10-53 10-54Forwarding Settings 10-55 System Manager Settings 10-57 10-58Forwarding Settings 10-59 Select whether to check Notice Only for Errors press OK Checking/Changing Forwarding Settings 10-61 Check or change the forwarding settings press OK You can set whether received documents are forwarded 10-63 Erasing Forwarding Settings Printing Forwarding Settings 10-65 Registering an Ldap Server Ldap Server Settings Ldap Server Settings Press Server Address Enter the server name press OK Press Location to Start Search Enter the servers address press OK Enter the location to start searching press OK Select On or Off for Use SSL Secure Socket Layer Press Port Number enter the port number using numeric keys Numeric keys press Next If Do not use is selected Select Do not use, Use, or Use security auth ISO If Use is selected If you are using Novell NetWare 5.1 NDS or later 10-76LDAP Server Settings If Use security auth. is selected 10-78LDAP Server Settings System Manager Settings Changing an Ldap Server Setting Change the necessary settings press Next Select the Ldap server that you want to erase press Erase Deleting an Ldap Server You can print out the Ldap server settings Printing Ldap Server Settings To cancel printing, press No Ldap Server List is printed 11-1 Printing Communication Reports Print List Report Settings TableSettings Settings Applicable Send 11-3 Specifying Report SettingsAdditional Functions Report Settings Send TX Report 11-4Specifying Report Settings If you select For Error Only or On Activity Report11-5 Press Activity Report Select On or Off for Auto Print 11-7 Select On or Off for Daily Activity Report Time 11-8Specifying Report Settings Printing Lists Address Book List11-9 Press Send under Print List 11-11 Users Data List Press Users Data List Press Yes 12-1 Troubleshooting12 Sending Documents When Problems Occur 12-3 12-4When Problems Occur 12-5 12-6When Problems Occur 12-7 Other Situations Self-Diagnostic Display Error Messages 12-9 Cannot connect to the speciﬁed IP address/port 12-11 Reference Guide List of Error Codes without Messages 12-13 An Inbox, in the Mail Box Guide 12-15 12-16Error Messages 12-17 Using a TCP/IP Network, in the Network Guide 12-19 Conﬁrm that the POP server is functioning normally 12-21 Documents exceeded the mail server capacity 12-23 Remedy Reserve the jobs again, if necessary 12-25 Questions & Answers Troubleshooting 12-27 12-28Questions & Answers 13-1 Appendix Send Job List Report and List Samples 13-3 PGS DEPT. ID Activity Report TX/RX 13-5 Result 13-7 Forwarding Conditions List Registered Ldap Server List Login Information USE User 13-9 Destination Name 13-10Report and List Samples 13-11 For Error only DNS server Dpi GlossaryAscii code Conﬁdential Fax Inbox File server Fax Internet Protocol IPIP address NetWare Memory LockMemory RX Inbox NetBEUI Subaddress RX PasswordProtocol Senders Name SMB Subaddress Books Numerics Index Index What happens when documents are received Remove background Sending an I-Fax,5-14 Report settings

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