Canon C3200 manual 12-11

Check the user name and password or check settings.

Cause 1 When setting the Login Information of the LDAP server to 'Use' or 'Use (security auth.)', the user name or password is incorrect.

Remedy Check the User and Password settings when Login Information in Register LDAP server in System Settings (from the Additional Functions screen) is set to 'Use' or 'Use (security auth.)'. (See "Registering an LDAP Server," on p. 10-66.)

Cause 2 When setting the Login Information of the LDAP server to 'Use' or 'Use (security auth.)', the domain name is incorrect.

Remedy Check the Domain Name setting when Login Information in Register LDAP Server in System Settings (from the Additional Functions screen) is set to 'Use (security auth.)'. (See "Registering an LDAP Server," on p. 10-66.)

Cannot complete searching due to timeout. Check the settings.

Cause	The search could not complete within the time specified under [Search
	Timeout].
Remedy	Increase the time setting for Search Timeout in Register LDAP Server in
	System Settings (from the Additional Functions screen). (See "Registering an
	LDAP Server," on p. 10-66.)

The number of search results has exceeded limits. Change search conditions and try again.

Cause	The number of addresses that meet the search criteria exceeds the specified
	maximum number of addresses to search.

Remedy 1 Narrow down the search criteria, and then search again.

Remedy 2 Increase the maximum number of addresses to search. (See "Registering an LDAP Server," on p. 10-66.)

Cannot start searching because the version setting for the server is incorrect. Check the settings.

Cause	Although 'ver. 3' is set in Register LDAP Server in System Settings (from the
	Additional Functions screen), the LDAP server is running on version 2.
Remedy	Set Server LDAP version and character code in Register LDAP Server in
	System Settings (from the Additional Functions screen) to 'ver. 2'. (See
	"Registering an LDAP Server," on p. 10-66.)

Troubleshooting

12

Error Messages 12-11