Troubleshooting

12

Cannot find the selected server. Check the setting.

Cause 1 The IP address that the machine should connect to cannot be determined.

Remedy 1 Check the DNS (Domain Name System) Server Settings in TCP/IP Settings in Network Settings in System Settings (from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)

Remedy 2 Check whether the DNS (Domain Name System) server's DNS settings are correct.

Cause 2 If Login Information in Register LDAP Server in System Settings (from the Additional Functions screen) is set to 'Use (security auth.)' for the LDAP server, the machine will not be able to determine the host name.

Remedy Check the DNS (Domain Name System) Server Settings in TCP/IP Settings in Network Settings in System Settings (from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)

Cannot connect to the selected server. Check the settings.

Cause

Cannot connect to the specified IP address/port.

Remedy 1 Check the Gateway Address setting in IP Address Settings in TCP/IP Settings in Network Settings in System Settings (from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.)

Remedy 2 Check the Server Address and Port Number in Register LDAP Server in System settings (from the Additional Functions screen). (See "Registering an LDAP Server," on p. 10-66.)

Remedy 3 Check whether the LDAP server is operating normally.

Remedy 4 If Login Information in Register LDAP Server in System Settings (from the Additional Functions screen) is set to 'Use (security auth.)' for the LDAP server, check whether UDP packages are blocked by the filter.

12-10Error Messages

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Canon C3200 manual Cannot connect to the specified IP address/port