Canon C3200 manual When Problems Occur, Sending Documents

When Problems Occur

Troubleshooting

12

Sending Documents

To cancel transmissions.

Q Do you want to cancel while the document is being scanned?

APress (Stop) from the control panel, or press [Cancel] on the touch panel display.

Q Do you want to cancel after the document has been scanned?

APress [System Monitor] ➞ [Send] ➞ [Status] ➞ select the document that you want to cancel ➞ press [Cancel] ➞ [Yes]. However, documents that are being sent may not be canceled even if you press [Cancel]. (See "Using the System Monitor Screen," on p. 1-44.)

Document cannot be sent.

Q Is the destination setting correct?

A Check the destination setting of the recipient.

Q Is the destination stored in the Address Book correct?

ACheck the destination in the Address Book. (See "Editing Address Details," on p. 9-50.)

QIf you are sending an e-mail or I-fax, are the SMTP Server and DNS (Domain Name System) Server settings correct?

A Check the SMTP Server and DNS (Domain Name System) Server settings.

QIf you are sending to a File Server, are the User and Password settings correct?

A Check the User and Password settings, and send the document again.

Q Has trouble occurred in the remote machine?

ACheck to ensure that the remote machine can receive documents. If it cannot, check to see whether the machine is switched OFF, is out of recording paper, or has insufficient available memory.

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