Chapter 8 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 8-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

 

Hold Reversion

 

Limits the amount of time that a call can be on hold

For more information about configuring this

 

 

before reverting back to the phone that put the call

feature, go to the “Hold Reversion” chapter in

 

 

on hold and alerting the user.

the Cisco Unified Communications Manager

 

 

Reverting calls are distinguished from incoming

Features and Services Guide.

 

 

 

 

 

calls by a single ring (or beep, depending on the

 

 

 

new call indicator setting for the line). This

 

 

 

notification repeats at intervals if not resumed.

 

 

 

A call that triggers Hold Reversion also displays an

 

 

 

animated icon in the call bubble and a brief

 

 

 

message on the status line.

 

 

 

You can configure call focus priority to favor

 

 

 

incoming or reverting calls.

 

 

 

 

 

Hold Status

 

Enables phones with a shared line to distinguish

No configuration is required.

 

 

between the local and remote lines that placed a

 

 

 

call on hold.

 

 

 

 

 

Hold/Resume

 

Allows the user to move a connected call from an

Requires no configuration, unless you

 

 

active state to a held state.

want to use music on hold. See

 

 

To place a call on hold, select the Hold button. To

“Music-on-Hold” in this table for

 

 

information.

 

 

resume a call, choose the line with the held call and

 

 

 

 

 

select the Resume softkey.

See “Hold Reversion” in this table.

 

 

 

Hunt Group Display

Provides load sharing for calls to a main directory

For more information, refer to:

 

 

number. A hunt group contains a series of directory

Cisco Unified Communications Manager

 

 

numbers that can answer the incoming calls.

 

 

Administration Guide, “Hunt Group

 

 

 

 

 

When an incoming call is offered to a directory

Configurationchapter.

 

 

number that is part of the hunt group, this feature

Cisco Unified Communications Manager

 

 

displays the main directory number in addition to

 

 

System Guide, “Understanding Route

 

 

the calling party.

 

 

Planschapter.

 

 

 

 

 

 

Cisco Unified Communications Manager

 

 

 

Administration Guide, “CTI Route Point

 

 

 

Configuration” chapter.

 

 

 

 

 

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

 

 

 

 

 

 

OL-20861-01

 

 

8-13

 

 

 

 

 

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Cisco Systems 8961 manual Administration Guide, Hunt Group, Configuration chapter