Chapter 8 Configuring Features, Templates, Services, and Users

Modifying Phone Button Templates

Table 8-4

Features and Corresponding Buttons and Softkeys

 

 

 

 

 

Do Not Disturb

 

X

 

 

 

 

 

 

Group Pickup

 

 

X

 

 

 

 

 

 

Hold

 

X

 

 

 

 

 

 

 

Hunt Groups

 

 

X

 

 

 

 

 

 

Intercom

 

 

X

 

 

 

 

 

 

Malicious Call

 

 

X

 

Identification

 

 

 

 

(MCID)

 

 

 

 

 

 

 

 

 

Meet Me

 

 

X

 

 

 

 

 

Mobile Connect

 

X

 

 

 

 

 

 

Mute

 

X

 

 

 

 

 

 

 

Other Pickup

 

 

X

 

 

 

 

 

 

Privacy

 

 

X

 

 

 

 

 

 

Redial

 

 

X

X

 

 

 

 

 

Speed Dial

 

 

X

X

 

 

 

 

Speed Dial Line

 

X

 

Status

 

 

 

 

 

 

 

 

 

Transfer

 

X

 

X

 

 

 

 

(available during a

 

 

 

 

transfer only)

 

 

 

 

Quality Reporting

 

X

 

Tool (QRT)

 

 

 

 

 

 

 

 

 

Modifying Phone Button Templates

Phone button templates let you assign speed dials and call-handling features to programmable buttons. Call-handling features that can be assigned to buttons include Answer, Mobility, and All Calls.

Ideally, you modify templates before registering phones on the network. In this way, you can access customized phone button template options from Cisco Unified Communications Manager during registration.

To modify a phone button template, choose Device > Device Settings > Phone Button Template in Cisco Unified Communications Manager Administration. To assign a phone button template to a phone, use the Phone Button Template field in the Cisco Unified Communications Manager Administration Phone Configuration page. Refer to Cisco Unified Communications Manager Administration Guide and Cisco Unified Communications Manager System Guide for more information.

The default Cisco Unified IP Phone 9971 template that ships with the phone uses buttons 1 and 2 for lines.

Modifying a Phone Button Template for All Calls

It is recommended that you provision an All Calls button for users with multiple shared lines. When you configure an All Call button on the phone, you enable the users to do the following:

 

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

 

 

 

 

 

 

OL-20861-01

 

 

8-29

 

 

 

 

 

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Cisco Systems 8961 manual Modifying Phone Button Templates, Modifying a Phone Button Template for All Calls, Mcid