Chapter 3 Setting Up the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone Components

IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask

Note The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager.

Voice over Wireless LAN (Optional for Cisco Unified IP Phone 9971)

Cisco Aironet Access Points (APs) configured to support Voice over WLAN (VoWLAN)

Controllers and switches configured to support VoWLAN

Security implemented for authenticating wireless voice devices and users

Cisco Unified Communications Manager Configuration

The Cisco Unified IP Phone requires Cisco Unified Communications Manager to handle call processing. Refer to Cisco Unified Communications Manager Administration Guide or to context-sensitive help in the Cisco Unified Communications Manager application to ensure that Cisco Unified Communications Manager is set up properly to manage the phone and to properly route and process calls.

If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco Unified Communications Manager Administration before connecting any Cisco Unified IP Phone to the network. For information about enabling and configuring auto-registration, refer to Cisco Unified Communications Manager Administration Guide. Also, see the “Adding Phones to the Cisco Unified Communications Manager Database” section on page 2-9.

You must use Cisco Unified Communications Manager Administration to configure and assign telephony features to the Cisco Unified IP Phones. See the “Telephony Features Available for the Cisco Unified IP Phone” section on page 8-2for details.

In Cisco Unified Communications Manager Administration, you can add users to the database and associate them with specific phones. In this way, users gain access their Cisco Unified CM User Option page to configure items such as call forwarding, speed dialing, and voice messaging system options. See the “Adding Users to Cisco Unified Communications Manager” section on page 8-33for details.

Understanding the Cisco Unified IP Phone Components

The Cisco Unified IP Phone includes these components on the phone or as accessories for the phone:

Network and Computer Ports, page 3-3

Handset Rest, page 3-3

Speakerphone, page 3-4

Accessory Support on the Cisco Unified IP Phone 8961, 9951, and 9971, page 3-4

USB Port Data Information, page 3-5

External Speakers and Microphone, page 3-5

Headsets, page 3-5

Using External Devices, page 3-11

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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Cisco Systems 8961 Understanding the Cisco Unified IP Phone Components, Cisco Unified Communications Manager Configuration