Cisco Systems 8961 manual Qrt, Features and Services Guide, Quality, Report Tool chapter

Chapter 8 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 8-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Quality Reporting Tool		Allows users to use the QRT feature button on a	For more information refer to:
(QRT)		phone to submit information about problem phone	• Cisco Unified Communications Manager
		calls. QRT can be configured for either of two user
			System Guide, “Cisco Unified IP Phone”
		modes, depending upon the amount of user
			chapter.
		interaction desired with QRT.
			• Cisco Unified Communications Manager
			Features and Services Guide, “Quality
			Report Tool” chapter.
Redial		Allows users to call the most recently dialed phone	Requires no configuration.
		number by pressing the Redial softkey.
Remote Port		Allows the administrator to configure the speed	To configure the parameter in the Cisco
Configuration		and duplex function of the phone Ethernet ports	Unified CM Administration application,
		remotely by using Cisco Unified CM	choose Device > Phone, select the appropriate
		Administration. This enhances the performance for	IP phones, and scroll to the Product Specific
		large deployments with specific port settings.	Configuration Layout pane (Switch Port
		Note If the ports are configured for Remote Port	Remote Configuration or PC Port Remote
		Configuration in Cisco Unified CM, the	Configuration).
			To configure the setting on multiple phones
		data cannot be changed on the phone.
			simultaneously, configure the Remote Port
			Configuration in the Enterprise Phone
			Configuration (System > Enterprise Phone
			Configuration).
Ring Tone Setting		Identifies ring type used for a line when a phone	For more information refer to:
		has another active call.	• Cisco Unified Communications Manager
			Administration Guide, “Directory
			Number Configuration” chapter.
			• “Creating Custom Phone Rings” section
			on page 9-2.
Ringtone		Users can customize how their phone indicates an	For more information, go to the “Custom
		incoming call and a new voice mail message.	Phone Rings” chapter in the Cisco Unified
			Communications Manager Features and
			Services Guide.

	Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01		8-19