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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 1 An Overview of the Cisco Unified IP Phone
Overview of Configuring and Installing Cisco Unified IP Phones
Installing Cisco Unified IP Phones After you have added the phones to the Cisco Unified Communications Manager database, you can
complete the phone installation. You (or the phone users) can install the phone at the users’s location.
The Cisco Unified IP Phone Installation Guide, which is provided on the cisco.com web site, provides
directions for connecting the phone handset, cables, and other accessories.
Note Before you install a phone, even if it is new, upgrade the phone to the current firmware image. For
information about upgrading, refer to the Readme file for your phone, which is located at:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
After the phone is connected to the network, the phone startup process begins, and the phone registers
with Cisco Unified Communications Manager. To finish installing the phone, configure the network
settings on the phone depending on whether you enable or disable DHCP service.
If you used auto-registration, you need to update the specific configuration information for the phone
such as associating the phone with a user, changing the button table, or directory number.
Checklist for Installing the Cisco Unified IP Phone 8961, 9951, and 9971
Table 1-10 provides an overview and checklist of installation tasks for the Cisco Unified IP Phone 8961,
9951, and 9971. The list presents a suggested order to guide you through the phone installation. Some
tasks are optional, depending on your system and user needs. For detailed procedures and information,
refer to the sources in the list.
Table 1-10 Installation Checklist for the Cisco Unified IP Phone 8961, 9951, and 9971
Task Purpose For More Information
1. Choose the power source for the phone:
• Power over Ethernet (PoE)
• External power supply
Determines how the phone receives power.
Note The Cisco Unified IP Phone 9971, when being used in a
WLAN environment, requires an external power supply.
See the “Providing Power to the Cisco
Unified IP Phone” section on page 2-3.
2. Assemble the phone, adjust phone placement, and connect the
network cable. (If you are using the Cisco Unified IP Phone 9971
in a WLAN environment, refer to Task 5 . )
Locates and installs the phone in the network.
See the “Installing the Cisco Unified IP
Phone” section on page 3-11.
See the “Connecting the Footstand” section
on page 3-19.
3. Monitor the phone startup process.
Adds primary and secondary directory numbers and features
associated with directory numbers to the phone.
Verifies that phone is configured properly.
See the “Verifying the Phone Startup
Process” section on page 3-21.