Cisco Systems 8961 manual Model Information Screen, Status Menu, 10-1

C H A P T E R 10

Viewing Model Information, Status, and

Statistics on the Cisco Unified IP Phone

This chapter describes how to use the following menus on the Cisco Unified IP Phone 8961, 9951, and

9971 to view model information, status messages, and network statistics for the phone:

•Model Information screen—Displays hardware and software information about the phone. For more information, see the “Model Information Screen” section on page 10-1.

•Status menu—Provides access to screens that display the status messages, network statistics, and statistics for the current call. For more information, see the “Status Menu” section on page 10-2.

You can use the information on these screens to monitor the operation of a phone and to assist with troubleshooting.

You can also obtain much of this information, and obtain other related information, remotely through the phone’s web page. For more information, see Chapter 11, “Monitoring the Cisco Unified IP Phone Remotely.”

For more information about troubleshooting the Cisco Unified IP Phone 8961, 9951, and 9971, see Chapter 12, “Troubleshooting and Maintenance.”

This chapter includes these topics:

•Model Information Screen, page 10-1

•Status Menu, page 10-2

Model Information Screen

To display the Model Information screen, press the Applications button	and then select Phone
Information.

If the user is connected to a secure or authenticated server, a corresponding icon (lock or certificate) will be displayed in the Phone Information Screen to the right of the server option. If the user is not connected to a secure or authenticated Server, no icon will appear.

	Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01		10-1