Chapter 10 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

The Model Information screen includes the options described in Table 10-1.

To exit the Model Information screen, press the Exit softkey.

Table 10-1

Model Information Settings for the Cisco Unified IP Phone

 

 

 

 

 

Option

 

Description

To Change

 

 

 

 

Model Number

 

Model number of the phone.

Display only—Cannot configure.

 

 

 

 

IP Address

 

IP address of the phone.

Display only—Cannot configure.

 

 

 

 

Host name

 

Host name of the phone.

Display only—Cannot configure.

 

 

 

 

Active Load

 

Version of firmware currently installed on the phone. The user

Display only—Cannot configure.

 

 

can press the Details softkey for more information.

 

 

 

 

 

Inactive Load

 

Inactive Load appears only when a download is in progress, and

Display only—Cannot configure.

 

 

a download icon and a status of “Upgrade in Progress” or

 

 

 

“Upgrade Failed” also display. If a user presses the Details

 

 

 

softkey during an upgrade, the download filename and

 

 

 

components are listed.

 

 

 

A new firmware image can be set to download in advance of a

 

 

 

maintenance window. Then instead of waiting for all of the

 

 

 

phones to download the firmware, the system switches more

 

 

 

rapidly between resetting an existing load to Inactive status and

 

 

 

installing the new load.

 

 

 

When the download is complete, the icon changes to indicate the

 

 

 

completed status, and a check mark displays for a successful

 

 

 

download, and an “X” displays for a failed download. If

 

 

 

possible, the rest of the loads continue to download.

 

 

 

 

 

Last Upgrade

 

Date of the most recent firmware upgrade.

Display only—Cannot configure.

 

 

 

 

Active Server

 

IP address of the server to which the phone is registered.

Display only—Cannot configure.

 

 

 

 

Stand-by Server

 

IP address of the standby server.

Display only—Cannot configure.

 

 

 

 

Status Menu

To display the Status menu, press Applications button and then select Administrator Settings > Status. To exit the Status menu, press the Exit softkey.

The Status menu includes theses options, which provide information about the phone and its operation:

Status Messages—Displays the Status Messages screen, which shows a log of important system messages. For more information, see the “Status Messages Screen” section on page 10-3.

Ethernet Statistics—Displays the Ethernet Statistics screen, which shows Ethernet traffic statistics. For more information, see the “Ethernet Statistics Screen” section on page 10-7.

WLAN Statistics—Displays the WLAN Statistics screen if applicable. For more information, see the “WLAN Statistics Screen” section on page 10-9.

Call Statistics—Displays counters and statistics for the current call. For more information, see the “Call Statistics Screen” section on page 10-11. For information about video statistics, see “Video Statistics Screen” section on page 10-13.

Current Access Point—Displays the Current Access Point screen, if applicable. For more information, see the “Current Access Point Screen” section on page 10-15.

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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Cisco Systems 8961 manual Status Menu, 10-2