Cisco Systems 8961 manual Administration Guide, Time Period, System Guide, Time-of-Day Routing

Chapter 8 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 8-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Monitoring and		Allows a supervisor to monitor an active call	For more information, go to the “Monitoring
Recording		silently. The supervisor cannot be heard by either	and Recording” chapter in the Cisco Unified
		party on the call. The user may receive an audible	Communications Manager Features and
		alert during a call when it is being monitored.	Services Guide.
		When a call is secure, a lock icon is displayed.
		Callers may also receive an audible alert to
		indicate that the call is being monitored. The
		connected parties may also receive an audible alert
		that indicates the call is secure and is being
		monitored.
		When an active call is being monitored or
		recorded, you can receive or place intercom calls;
		however, if you place an intercom call, the active
		call is put on hold. This causes the recording
		session to terminate and the monitoring session to
		suspend. To resume the monitoring session, the
		person being monitored must resume the call.
Speed Dial		Allows users to speed dial a phone number by	For more information refer to:
		entering an assigned index code (1-99) on the	• Cisco Unified Communications Manager
		phone keypad.
			Administration Guide, “Cisco Unified IP
		Note You can use Speed Dialing while on-hook	Phone Configuration” chapter.
		or off-hook.	• Cisco Unified Communications Manager
		Users assign index codes from the User Options	System Guide, “Cisco Unified IP Phone”
			chapter.
		web pages.
Time-of-Day Routing		Restricts access to specified telephony features by	For more information refer to:
		time period.	• Cisco Unified Communications Manager
			Administration Guide, “Time Period
			Configuration” chapter.
			• Cisco Unified Communications Manager
			System Guide, “Time-of-Day Routing”
			chapter.
Time Zone Update		Updates the Cisco Unified IP Phone with time zone	For more information, refer to the Cisco
		changes.	Unified Communications Manager
			Administration Guide, “Date/Time Group
			Configuration” chapter.
Transfer		Allows users to redirect connected calls from their	Requires no configuration.
		phones to another number.
		The user can connect two calls to each other. The
		user can remain on the line or transfer the call
		without staying on line.

	Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
8-22	OL-20861-01