Cisco Systems 8961 manual Disabling the USB Headset, Select Accessories

Chapter 3 Setting Up the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone Components

Disabling the USB Headset

To disable the USB headset, disable the USB port (or disable the Audio Class parameter) that you enabled in Cisco Unified Communications Manager Administration. Also, you can select another type of headset in the Accessories window on the phone, thus disabling the previously enabled headset.

Analog Headsets

Analog headsets are supported on the Cisco Unified IP Phone 8961, 9951, and 9971. However, the Cisco Unified IP Phone 8961, 9951, and 9971 cannot detect when there is an analog headset plugged in. For this reason, the analog headset will appear by default in the Accessories page on the phone screen.

(Press the Applications button and select Accessories.)

The main reason for this is to allow users to enable wideband for the analog headset. The phone is unable to detect if the headset supports the wideband codec, but the user can enable wideband on analog headsets by following these steps:

	Procedure
Step 1	On the Cisco Unified IP Phone, press the Applications button	.
Step 2	Select Accessories.
Step 3	Highlight the analog headset, then press the Setup softkey.
Step 4	Turn wideband on/off for the selected headset by using the on/off toggle.

If the wideband on/off toggle is not enabled, follow the steps below to make sure the user can enable wideband codec on an analog headset:

Procedure

Step 1 In Cisco Unified Communications Manager Administration, go to Device > Phone.

Step 2 In the Find and List Phones window, enter the search criteria for the phone to which you want to add the analog headset, then click Find.

Step 3 Click on the Device Name you want; the Phone Configuration window displays.

Step 4 On the Product Specific Configuration Layout portion of the Phone Configuration window, be sure the option called Wideband Headset UI Control is enabled (enabled by default).

Step 5 (Optional) Also on the Product Specific Configuration Layout portion of the Phone Configuration window, you can set the Wideband Headset option (also enabled by default) in that window.

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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