Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 8961, 9951, and 9971

Table 1-3 Features on the Cisco Unified IP Phone 9971 (continued)

11

Mute button

Toggles the microphone on or off during a call. When the microphone is muted, the button is

 

 

 

 

lit red.

 

 

 

 

 

12

Headset button

Selects the wired headset as the default audio path and initiates a new call, picks up an

 

 

 

 

incoming call, or ends a call. During a call, the button is lit green.

 

 

 

 

A headset icon in the phone screen header line indicates the headset is the default audio path.

 

 

 

 

This audio path does not change until a new default audio path is selected (for example, by

 

 

 

 

picking up the handset).

 

 

 

 

 

13

Volume button

Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume

 

 

 

 

(on-hook).

 

 

 

 

Silences the ringer on the phone if an incoming call is ringing.

 

 

 

 

 

14

Messages button

Auto-dials your voicemail system (varies by system).

 

 

 

 

 

15

Applications button

Opens the Applications menu. Depending on how your system administrator sets up the

 

 

 

 

phone, use it to access applications such as call history, preferences, and phone information.

 

 

 

 

 

16

Contacts button

Opens the Contacts menu. Depending on how your system administrator sets up the phone,

 

 

 

 

use it to access personal directory, corporate directory, or call history.

 

 

 

 

 

17

Phone display

Phone display that can be positioned to your preferred viewing angle.

 

 

 

 

 

18

Programmable

Programmable feature buttons that correspond to phone lines, speed dials, and calling

 

feature buttons

features.

 

 

 

 

Pressing a button for a phone line displays the active calls for that line. If you have multiple

 

 

 

 

 

 

 

 

 

 

 

 

lines, you might have an All Calls feature button that displays a consolidated list of calls from

 

 

 

 

all lines.

 

 

 

 

Color LEDs indicate the line state:

 

 

 

 

Amber—Ringing call on this line

 

 

 

 

Green—Active or held call on this line

 

 

 

 

Red—Shared line in-use remotely

 

 

 

 

(The position of programmable feature buttons may be reversed with that of session buttons

 

 

 

 

on phones using a locale with a right-to-left reading orientation, such as Hebrew and Arabic.)

 

 

 

 

 

19

Handset with light

The handset light strip lights up to indicate a ringing call (flashing red) or a new voice message

 

strip

(steady red).

 

 

 

 

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

 

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Cisco Systems 8961 manual Features on the Cisco Unified IP Phone