Chapter 8 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

Table 8-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

 

Intercom

 

Allows users to place and receive intercom calls

For more information, go to the “Intercom

 

 

using programmable phone buttons. You can

chapter” chapter in the Cisco Unified

 

 

configure intercom line buttons to:

Communications Manager Feature and

 

 

Directly dial a specific intercom extension.

Services Guide.

 

 

 

 

 

Initiate an intercom call and then prompt the

 

 

 

user to enter a valid intercom number.

 

 

 

Note If your user logs into the same phone on a

 

 

 

daily basis using their Cisco Extension

 

 

 

Mobility profile, assign the phone button

 

 

 

template that contains intercom

 

 

 

information to their profile, and assign the

 

 

 

phone as the default intercom device for

 

 

 

the intercom line.

 

 

 

Note Intercom feature does not support

 

 

 

Extension Mobility Cross Cluster.

 

 

 

 

Intelligent Session

Reroutes a enterprise originated call to a users’

For more information, go to the “Cisco Unified

Control

 

mobile phone to the enterprise number. The call

Mobility” chapter in the Cisco Unified

 

 

only rings the user's mobile but not his/her desk

Communications Manager Features and

 

 

phone. When the call is answered on the mobile

Services Guide.

 

 

phone, the desk phone displays a Remote in Use

 

 

 

message. During these calls, a user can use the

 

 

 

various features of the mobile phone.

 

 

 

 

 

Line select

 

If this feature is disabled (default), then the

For more information, refer to the option

 

 

ringing line is selected. When enabled, the primary

“Always use prime line” in the following

 

 

line is picked up even if a call is ringing on another

chapters of Cisco Unified Communications

 

 

line. The User must manually select the other line.

Manager Administration Guide:

 

 

Note This feature can also be enabled or

Device Profile Configuration

 

 

disabled for Extension Mobility.

Common Phone Profile Configuration

 

 

 

 

 

 

Cisco Unified IP Phone Services

 

 

 

Configuration”

 

 

 

Line select for voice

When disabled (default), pressing the Messages

For more information, refer to the option

messages

 

button selects the line that has a voice message. If

“Always use prime line for voice message” in

 

 

more than one line has voice mail, then the first

the following chapters of Cisco Unified

 

 

available line is selected. When enabled, the

Communications Manager Administration

 

 

primary line is always used to retrieve voice

Guide:

 

 

messages.

Device Profile Configuration

 

 

Note This feature can also be enabled or

 

 

Common Phone Profile Configuration

 

 

disabled for Extension Mobility.

 

 

Cisco Unified IP Phone Services

 

 

 

 

 

 

Configuration

 

 

 

 

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

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Cisco Systems 8961 Communications Manager Feature, Chapters of Cisco Unified Communications, Manager Administration Guide