Cisco Systems 8961 Status Messages Screen, Select Administrator Settings, Select Status Messages

Chapter 10 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Status Messages Screen

The Status Messages screen displays the 30 most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up. Table 10-2describes the status messages that might appear. This table also includes actions you can take to address errors.

To display the Status Messages screen, follow these steps:

Procedure

Step 1 Press Applications button .

Step 2 Select Administrator Settings.

Step 3 Select Status.

Step 4 Select Status Messages.

To remove current status messages, press the Clear List softkey.

To exit the Status Messages screen, press the Exit softkey.

Table 10-2	Status Messages on the Cisco Unified IP Phone
Message		Description	Possible Explanation and Action
CFG TFTP Size Error		The configuration file is too	Power cycle the phone.
		large for file system on the
		phone.
Checksum Error		Downloaded software file is	Obtain a new copy of the phone firmware and place it in the
		corrupted.	TFTPPath directory. You should only copy files into this
			directory when the TFTP server software is shut down,
			otherwise the files may be corrupted.
CTL and ITL installed		The CTL and ITL files are	None. This message is informational only. Neither the CTL file
		installed on the phone.	nor the ITL file was installed previously.
			For more information about the Trust List, refer to Cisco
			Unified Communications Manager Security Guide.
CTL Installed		A certificate trust list (CTL)	None. This message is informational only. The CTL file was
		file is installed in the phone.	not installed previously.
			For more information about the CTL file, refer to the Cisco
			Unified Communications Manager Security Guide.
CTL update failed		The phone could not update its	Problem with the CTL file on the TFTP server.
		certificate trust list (CTL) file.	For more information, refer to the Cisco Unified
			Communications Manager Security Guide.

	Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01		10-3