Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Understanding the Phone Startup Process

Understanding the Phone Startup Process

When connecting to the VoIP network, the Cisco Unified IP Phone 8961, 9951, and 9971 go through a standard startup process that is described in Table 2-3. Depending on your specific network configuration, not all of these steps may occur on your Cisco Unified IP Phone.

Table 2-3

Cisco Unified IP Phone Startup Process

 

 

 

 

 

Task

Purpose

Related Topics

 

 

 

1.

Obtain power from the switch.

Adding Phones to the Cisco

 

If a phone is not using external power, the switch provides in-line power

 

Unified Communications Manager

 

 

Database, page 2-9.

 

through the Ethernet cable attached to the phone.

 

 

 

Resolving Startup Problems,

 

 

 

 

 

page 12-1.

 

 

 

2.

(For a Cisco Unified IP Phone 9971 in a wireless LAN only) Scanning

Interacting with Cisco Unified

 

for an access point.

 

Wireless APs, page 6-8.

 

The Cisco Unified IP Phone scans the RF coverage area with its radio.

 

 

 

The phone searches its network profiles and scans for access points that

 

 

 

have a matching SSID and authentication type. The phone associates

 

 

 

with the access point with the highest RSSI that matches with its

 

 

 

network profile.

 

 

 

 

 

 

3.

(For a Cisco Unified IP Phone 9971 in a wireless LAN only)

Authentication Methods,

 

Authenticating with the access point.

 

page 6-11.

 

The Cisco Unified IP Phone begins the authentication process:

 

 

 

If set for Open, then any device can authenticate to the access

 

 

 

point. For added security, static WEP encryption might optionally

 

 

 

be used.

 

 

 

If set to Shared Key, the phone encrypts the challenge text using

 

 

 

the WEP key and the access point must verify that the WEP key

 

 

 

was used to encrypt the challenge text before network access is

 

 

 

available.

 

 

 

If set for LEAP or EAP-FAST, then the user name and password

 

 

 

are authenticated by the RADIUS server before network access is

 

 

 

available. For more information about the name and password

 

 

 

authentication, see “WLAN Setup Menu” section on page 7-7.

 

 

 

If set for Auto (AKM), the phone looks for an access point with

 

 

 

one of the following key management options enabled:

 

 

 

WPA, WPA2, or CCKM—The username and password are

 

 

 

authenticated by the RADIUS server before network access is

 

 

 

available.

 

 

 

WPA-Pre-shared key, WPA2-Pre-shared key—The phone

 

 

 

authenticates with the access point using the pre-shared key.

 

 

 

 

 

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

 

OL-20861-01

2-7

 

 

 

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Cisco Systems 8961 manual Understanding the Phone Startup Process, Purpose Related Topics