Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 8961, 9951, and 9971

Table 1-3describes the buttons on the Cisco Unified IP Phone 9971.

Table 1-3

Features on the Cisco Unified IP Phone 9971

 

 

 

 

 

1

Phone screen

Shows information about your phone, including directory number, call information (for

 

 

 

 

 

example caller ID, icons for an active call or call on hold) and available softkeys.

 

 

 

 

 

Phone screen items, such as menu options and softkeys, are touch-sensitive.

 

 

 

 

 

2

Session buttons

Each represents a call session and takes the default action for that session. For example,

 

 

 

 

 

pressing the session button for a ringing call answers the call, while pressing the session button

 

 

 

 

 

for a held call resumes the call.

 

 

 

 

 

 

 

 

 

 

Color LEDs reflect the call state. LEDs can flash (blink on and off rapidly), pulse (alternately

 

 

 

 

 

dim and brighten), or appear solid (glow without interruption).

 

 

 

 

 

Flashing amber—Ringing call

 

 

 

 

 

Solid green—Connected call or an outgoing call that is not yet connected

 

 

 

 

 

Pulsing green—Held call

 

 

 

 

 

Solid red—Shared line in-use remotely

 

 

 

 

 

Pulsing red—Shared line call put on hold remotely

 

 

 

 

 

(The position of session buttons may be reversed with that of programmable feature buttons

 

 

 

 

 

on phones using a locale with a right-to-left reading orientation, such as Hebrew and Arabic.)

 

 

 

 

 

3

Back button

Returns to the previous screen or menu.

 

 

 

 

 

4

Release button

Ends a connected call or session.

 

 

 

 

 

5

Navigation pad and

The four-way Navigation pad allows you to scroll through menus, highlight items, and move

 

Select button

within a text input field.

 

 

 

 

 

The Select button (center of the Navigation pad) allows you to select a highlighted item,

 

 

 

 

 

disable the phone screen for cleaning, or enable the phone screen if it is in power-save mode.

 

 

 

 

 

The Select button is lit (white) when the phone is in power-save mode.

 

 

 

 

 

6

Conference button

Creates a conference call.

 

 

 

 

 

7

Hold button

Places a connected call on hold.

 

 

 

 

 

8

Transfer button

Transfers a call.

 

 

 

 

 

 

9

Keypad

 

Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item

 

 

 

 

 

number).

 

 

 

 

 

10

Speakerphone

Selects the speakerphone as the default audio path and initiates a new call, picks up an

 

button

 

incoming call, or ends a call. During a call, the button is lit green.

 

 

 

 

 

The speakerphone audio path does not change until a new default audio path is selected (for

 

 

 

 

 

example, by picking up the handset).

 

 

 

 

 

If external speakers are connected, the Speakerphone button selects them as the default audio

 

 

 

 

 

path.

 

 

 

 

 

 

 

Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)

1-8

OL-20861-01

 

 

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Cisco Systems 8961 manual 3describes the buttons on the Cisco Unified IP Phone