Cisco Systems 8961 manual Feature Buttons and Softkeys, Dedicated Feature, Button Softkey

Chapter 8 Configuring Features, Templates, Services, and Users

Feature Buttons and Softkeys

•From a Microsoft Windows application—Users can use the TABSynch tool to synchronize their PABs with Microsoft Windows Address Book (WAB). Customers who want to use the Microsoft Outlook Address Book (OAB) should begin by importing the data from the OAB into the Windows Address Book (WAB). TabSync can then be used to synchronize the WAB with Personal Directory.

To ensure that Cisco IP Phone Address Book Synchronizer users have access only to end-user data that pertains to them, activate the Cisco UXL Web Service in Cisco Unified Serviceability.

To configure Personal Directory from a web browser, users must access their User Options web pages. You must provide users with a URL and login information.

To synchronize with Microsoft Outlook, users must install the TABSynch utility, provided by you. To obtain the TABSynch software to distribute to users, choose Application > Plugins from Cisco Unified Communications Manager Administration, then locate and click Cisco IP Phone Address Book Synchronizer.

Feature Buttons and Softkeys

Table 8-4provides information about some of the features that are available on softkeys, some that are available on dedicated feature buttons, and some that you need to configure as programmable feature buttons. An “X” in the table indicates that the feature is supported for the corresponding button type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration in Cisco Unified IP Phone administration.

Note The Cisco Unified IP Phone 8961, 9951, and 9971 does not use softkey templates in Cisco Unified Communications Manager administration.

For information on configuring programmable feature buttons, see the “Modifying Phone Button Templates” section on page 8-29.

		Table 8-4	Features and Corresponding Buttons and Softkeys
				Dedicated Feature	Programmable Feature
		Feature Name		Button	Button	Softkey
		All Calls			X
		Answer			X	X
		Call Back			X	X
		Call Forward All			X	X
		Call Park			X	X
		Call Park Line			X
		Status
		Call Pickup			X
		Call Pickup Line			X
		Status
		Conference		X		X
						(available while on a
						conference only)
		Divert				X
	Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
8-28							OL-20861-01