Cisco Systems 8961 manual Field Description

Chapter 8 Configuring Features, Templates, Services, and Users

Park Monitoring

Setting Park Monitoring Parameters in Directory Number Configuration Window

The Directory Number Configuration window (in Cisco Unified Communications Manager administration, choose Call Routing > Directory Number) contains an area called “Park Monitoring,” where you can configure the three parameters shown in Table 8-3.

Table 8-3 Park Monitoring Parameters in Directory Number Configuration Window

Field	Description
Park Monitoring	When the parkee is an external party, then the call will be forwarded to the
Forward No Retrieve	specified destination in the parker’s Park Monitoring Forward No Retrieve
Destination External	Destination External parameter. If the Forward No Retrieve Destination
	External field value is empty, the parkee will be redirected to the parker’s
	line.
Park Monitoring	When the parkee is an internal party, then the call will be forwarded to the
Forward No Retrieve	specified destination in the parker’s Park Monitoring Forward No Retrieve
Destination Internal	Destination Internal parameter. If the Forward No Retrieve Destination
	Internal is empty, the parkee will be redirected to the parker’s line.
Park Monitoring	This parameter determines the number of seconds that Cisco Unified
Reversion Timer	Communications Manager waits before prompting the user to retrieve a call
	that the user parked. This timer starts when the user presses the Park softkey
	on the phone, and a reminder is issued when the timer expires.
	Default: 60 seconds
	Note If you configure a non-zero value, this value overrides the value of
	this parameter set in the Service Parameters window. However, if you
	configure a value of 0 here, then the value in the Service Parameters
	window will be used.

Setting Park Monitoring Parameter in Hunt Pilot Configuration Window

When a call that was routed via the hunt list is parked, the Hunt Pilot Park Monitoring Forward No Retrieve Destination parameter value is used (unless it is blank) when the Park Monitoring Forward No Retrieve Timer expires. This value is configured in the Hunt Pilot Configuration window (in Cisco Unified Communications Manager administration, choose Call Routing > Route/Hunt > Hunt Pilot). If the Hunt Pilot Park Monitoring Forward No Retrieve Destination parameter value is blank, then the call will be forwarded to the destination configured in the Directory Number Configuration window when the Park Monitoring Forward No Retrieve Timer expires.

	Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01		8-25