Chapter 5 Troubleshooting Initial Startup Problems
Online Troubleshooting Resources
The following table shows the general troubleshooting strategy described in this chapter. Refer to this table, as necessary, to follow the steps to isolate problems to a specific subsystem; resolve the problem if possible.
| Action | Yes | No |
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Step 1 | Turn power on. Go to Step 2. | — | — |
Step 2 |
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Green STATUS LED on? | Go to Step 4. | Troubleshoot power system, and go to Step 3. | |
Step 3 |
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Green STATUS LED on? | Go to Step 4. | Obtain technical assistance. | |
Step 4 |
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Fans operating? | Go to Step 6. | Troubleshoot cooling subsystem, and go to | |
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| Step 5. |
Step 5 |
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Fans operating? | Go to Step 6. | Obtain technical assistance. | |
Step 6 |
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Go to Step 8. | Check all cable connections. Clean optical | ||
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| fiber connectors; see the “Cleaning the |
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| fully seated. Restart the system. Go to Step 7. |
Step 7 |
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Go to Step 8. | Obtain technical assistance | ||
Step 8 |
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Port adapter ENABLED LEDs on? | Go to Step 10. | Reseat port adapter and restart system. Go to | |
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| Step 9. |
Step 9 |
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Port adapter ENABLED LEDs on? | Go to Step 10. | Obtain technical assistance. | |
Step 10 |
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System startup successful. | — | — | |
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Online Troubleshooting Resources
In addition to following the subsystems approach to troubleshooting, a variety of online troubleshooting resources are available:
•The Cisco 7201 Troubleshooting Documentation Roadmap document contains a link to the Cisco 7201 Router Troubleshooting Module and information to help you troubleshoot problems with the Cisco 7201 router.
•Cisco.com registered users can access various troubleshooting tools such as Software Advisor, Cisco IOS Error Message Decoder Tool, and Output Interpreter Tool from the Tools and Resources menu after logging in at http://www.cisco.com/en/US/support/tsd_most_requested_tools.html.
•Inspection and Cleaning Procedures for
•Compressed Air Cleaning Issues for
Cisco 7201 Installation and Configuration Guide
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