Manuals / Dell / Computer Equipment / Server

Dell R510 owner manual Contents

Models: R510

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1About Your System . . . . . . . . . . . . . . . . . . 13

Accessing System Features During Startup	13
Front-Panel Features and Indicators	14
LCD Panel Features (Optional)	18
Home Screen	19
Setup Menu	20
View Menu	20
Hard-Drive Indicator Patterns	21
Back-Panel Features and Indicators	22
Guidelines for Connecting Optional External
Devices	25
NIC Indicator Codes	25
Power Indicator Codes	26
Diagnostic Lights (Optional)	27
LCD Status Messages (Optional)	29
Solving Problems Described by LCD
Status Messages	41
Removing LCD Status Messages	41
System Messages	42
Warning Messages	59

Contents

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Contents

Dell PowerEdge R510 Systems November Contents Other Information You May Need Processor Settings Screen Sata Settings Screen OptionalEntering the Uefi Boot Manager Uefi Boot Settings ScreenEntering the BMC Setup Module Entering the iDRAC Configuration UtilityRemoving the Cooling Shroud Installing the Cooling Shroud Installing a Redundant Power Supply Installing a Hard Drive Into aInstalling an Optical Drive Removing a Redundant Power Supply122 General Memory Module Installation114 115161 Replacing the System Battery 143143 146176 165191 Disabling a Forgotten Password 196 Contents189 190Getting Help Contacting Dell Glossary Index Contents Accessing System Features During Startup Front-Panel Features and Indicators Has been powered on System error messagesLCD panel displays an error AC power and an error has beenOptical drive Optional Drive or DVD+/-RW driveLights Optional on NMI button Used to troubleshoot software Five secondsLCD Panel Features Buttons Description Left LCD Panel Features OptionalButtons Description Select Home ScreenView Menu Setup MenuGreen Green and amber About Your System Hard-Drive Indicator PatternsOption Description Power Display format can be configured in the Set homeBack-Panel Features and Indicators About Your System Back-Panel Features and IndicatorsEmbedded 10/100/1000 NIC PCIe expansion card ConnectorsSlots using riser card OptionalPower supply 2 PS2 Power supply 1 PS1Supply NIC Indicator Codes Guidelines for Connecting Optional External DevicesPower Indicator Codes Diagnostic Lights Optional Resource and/or system Board hardware failure Installed in your systemSystem. If the problem persists Information on the drivesLCD Status Messages Optional Check Battery E1211 RAID DisabledPower BatteryE122D Memory E122C CPU PowerFault. Power E122AE1410 System Fatal CPU configBios revision Error. Power### W error Check ErrorE1610 Power Supply # Check power Supply E1614 Power Supply #Config E1620 Power Supply #Power error E1624 Lost powerE1711 PCI parity Error on #E1714 Unknown error Fault. ReviewE1A14 SAS cable a ConfigurationConfigured but Unusable Check DIMMs E2013 Bios unable toPower cycle Failure. PowerE2017 Timer refresh Timer errorE201D Shutdown test E201A SuperIOE201B Keyboard InitializationE2021 Incorrect During Post Check screen Message E2023 Bios Unable toE2110 Multibit Error Disabled onI1910 Intrusion ##. PowerI1920 iDRAC6 Upgrade E2113 Mem mirror OFFDegraded Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages W1628 PerformanceSystem Messages Alert! Node RebootingAlert! iDRAC6 not RespondingMemory disabled Alert! PowerSystem boot Power downCPU x installed Bios UpdateIs installed on System board Please run SetupSizes detected Bootable mediaCPUs with Different cacheEmbedded NICx Configuration onEach CPU should MatchMay not work Accessible USBKeyboard fuse has Local keyboardMemory tests Mirror modeInstalled Pairs. Pairs must Be matched in size and geometry Memory set toAvailable No boot deviceNo timer tick Error ExpectedDetected after Read fault Requested sector not foundPlug & Play Quad rank DimmShutdown failure Seek errorSector not found Seek operationThermal sensor Setup programDIMMs should Following DIMMs shouldCounter 2 failed Timer chipWill now reset System ServicesMode x,x,x Protected modeInstalled When in mirrorCode update When in 128-bitError has caused System resetFrequencies to RebootConfiguration is Degraded. CPUWrite fault Write fault onSelected drive Alert Messages Diagnostics MessagesOther Information You May Need Choosing the System Boot Mode Using the System Setup Program and Uefi Boot ManagerDisplays the System Setup programs help file Entering the System Setup ProgramResponding to Error Messages Using the System Setup Program Navigation KeysSystem Setup Options Settings Screen onMain Screen Option Description See Power Management Screen onPassword on page 78 for more information On default Key keyboards Report KeyboardMemory Settings Screen Processor Settings Screen Boot Settings Screen Sata Settings Screen OptionalIntegrated Devices Screen Boot Sequence RetryDisabled default System reattempts to boot after 30 seconds NICs. The NICs may also be accessed throughSerial Communication Screen PCI IRQ Assignments ScreenEmbedded Server Management Screen System Security Screen Power Management ScreenPre-boot measurements Option Description Setup PasswordDisabled at system start-up If On without Pre-boot Measurements, the systemExit Screen Enables or disables the NMI featureUsing the Uefi Boot Manager Navigation Keys Entering the Uefi Boot ManagerUefi Boot Manager Screen Uefi Boot Settings ScreenSystem Utilities Screen Bootable DOS media with diagnostics software System and Setup Password FeaturesUsing the System Password Option Description System ServicesUsing the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management Baseboard Management Controller Configuration Try again IDRAC Configuration UtilityEntering the BMC Setup Module Entering the iDRAC Configuration UtilityUsing the System Setup Program and Uefi Boot Manager Installing System Components Recommended ToolsInside the System Power supply bays Cooling shroud Heat sink/processor Hard drives Installing System ComponentsSystem cooling fans Expansion-card riser SAS backplane Hard drives Installing System ComponentsRemoving the Front Bezel Front Bezel OptionalInstalling the Front Bezel Opening and Closing the SystemOpening the System Latch release lock Closing the System Removing the Cooling Shroud Cooling ShroudInstalling the Cooling Shroud Hard DrivesRemoving a Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a Hard-Drive BlankRemoving and Installing a Hot-Swap Hard Drive Release button Installing a Hot-Swap Hard DriveDrive carrier Screws Installing System Components Removing a Hard Drive From a Hard-Drive CarrierClose the handle to lock the drive in place Removing a Cabled Hard Drive Installing a Hard Drive Into a Hard-Drive CarrierInstalling a Cabled Hard Drive Replace the system cover. See Closing the System onTab Drive bracket Installing System Components Removing a Hard Drive From a Hard-Drive Carrier Internal Hard Drives Removing an Internal Hard Drive BayCame with the product 100 101 Installing an Internal Hard Drive BayInstalling a Hard Drive Into a Hard-Drive Bay Optical Drive Optional Removing an Optical Drive103 Release tab Installing an Optical Drive105 Came with the product Installing System ComponentsCooling Fans Removing a Cooling Fan106 107 Fan cable Installing System ComponentsFan cable 108Power Supplies Replacing a Cooling Fan109 Removing a Redundant Power Supply Installing a Redundant Power Supply 111Velcro strap Release latch Removing the Power Supply Blank Installing the Power Supply BlankRemoving a Non-Redundant Power Supply 113 Installing a Non-Redundant Power Supply System Memory114 General Memory Module Installation Guidelines GB and 2-GB UDIMMs are supported for a total of up to 16 GB115 Mode-Specific Guidelines Single Processor Dual Processor Memory 117Sample Udimm Memory Configurations Per Processor 118All 16-GB Mirroring 119 Installing Memory ModulesInstalling System Components 121 Removing Memory ModulesExpansion Cards and Expansion-Card Risers Expansion Card Installation GuidelinesScsi controllers All the slots are x8 connectors123 Perc 6/E controllerInstalling an Expansion Card Connect any cables to the expansion card 125Expansion card Removing an Expansion Card 127 Removing an Expansion-Card RiserInstalling an Expansion-Card Riser Riser guidesExpansion-card riser Expansion card slot Riser guide posts Integrated Storage Controller Card Removing the Storage Controller Card129 130 SAS data cable connector Release lever blue131 Installing the Storage Controller CardIDRAC6 Express Card Optional Installing an iDRAC6 Express CardRemoving an iDRAC6 Express Card 133Notch Clip IDRAC6 Enterprise Card Optional Installing an iDRAC6 Enterprise CardRetention standoff posts 135Removing an iDRAC6 Enterprise Card Removing a VFlash Media Card Installing a VFlash Media CardVFlash Media Optional Internal USB Memory KeyRemoving a Processor Processors139 Retention screws 141 Installing a Processor System Battery Replacing the System Battery143 28. Replacing the System Battery System battery 145 146 RAID Battery OptionalRemoving the RAID Battery RAID battery147 Control Panel Assembly-LED OptionalInstalling the RAID Battery Removing the Control Panel Assembly Four-Hard-Drive System148 149 Installing the Control Panel Assembly Four-Hard-Drive SystemPull tab 150Control Panel Assembly-LCD Optional Removing the Control Panel Display Module151 Removing the Control Panel Assembly Installing the Control Panel Display ModuleUSB memory key connector Power cable Control panel board LCD display module Installing System Components153 Installing the Control Panel Assembly Front-Panel IO Module OptionalRemoving the Front-Panel IO Module Twelve-Hard-Drive System 155 Removing the SAS Backplane SAS Backplane157 SAS a cable SAS backplane Retention hooks 158159 USB cable SAS backplane cable Installing System ComponentsInstalling the SAS Backplane Power Distribution Board Removing the Power Distribution Board161 162 163 Unpack the new power distribution board assembly Replacing the Power Distribution BoardSystem Board Removing the System Board165 166 38. Removing and Installing the System Board ScrewsInstalling the System Board Unpack the new system board167 Installing System Components Troubleshooting External Connections Troubleshooting Your System169 Troubleshooting a USB Device Troubleshooting the Video SubsystemTroubleshooting a Serial I/O Device Troubleshooting a NIC171 Troubleshooting a Wet System 173 Troubleshooting the System Battery Troubleshooting a Damaged System175 Troubleshooting Power SuppliesTroubleshooting a Fan Troubleshooting System Cooling Problems177 Troubleshooting System MemoryTroubleshooting Your System 179 Troubleshooting an Internal USB KeyTroubleshooting an Optical Drive 181 Troubleshooting a Hard DriveTroubleshooting an Internal Hard Drive 183 Troubleshooting a Storage ControllerTroubleshooting Expansion Cards 185 Troubleshooting Processors 187 188 189 Using Online DiagnosticsEmbedded System Diagnostics Features Running the System DiagnosticsRunning the Embedded System Diagnostics When to Use the Embedded System DiagnosticsSelecting Diagnostics Options Embedded System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for TestingViewing Information and Results System Board Jumpers Default The password feature is enabled pinsSystem Board Jumper Settings Password feature is disabled194 System Board Connectors195 Password enable jumper Disabling a Forgotten PasswordExpansion-card riser connector IDRAC6 Express IDRAC6 Express card connector197 198 Contacting Dell 199Getting Help 200 201 Amperes AC Alternating currentGlossary CPU Central processing unit. See processor DC Direct current 202203 204 Mm Millimeters Ms Milliseconds 205206 207 208 System memory See RAMTCP/IP Transmission Control Protocol/Internet Protocol 209 210 Index 211Using Dell PowerEdge Diagnostics Diagnostics Advanced testing options, 191 testing options213 Post NIC, 171 processors Unified Server Configurator Lifecyle Controller UpgradesSystem Utilities screen, 75 Uefi Boot Settings screen 215USB Processor