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R510
owner manual
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Troubleshooting
Install
Error codes
Password
Fault. Power
E2017 Timer refresh
Hard-Drive Indicator Patterns
CPU config
Will now reset
Diagnostic Lights Optional
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Getting Help
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Contents
Dell PowerEdge R510 Systems
November
Contents
Processor Settings Screen Sata Settings Screen Optional
Entering the Uefi Boot Manager
Uefi Boot Settings Screen
Other Information You May Need
Removing the Cooling Shroud Installing the Cooling Shroud
Entering the BMC Setup Module
Entering the iDRAC Configuration Utility
Installing a Hard Drive Into a
Installing an Optical Drive
Removing a Redundant Power Supply
Installing a Redundant Power Supply
General Memory Module Installation
114
115
122
Replacing the System Battery 143
143
146
161
165
176
Disabling a Forgotten Password 196 Contents
189
190
191
Getting Help Contacting Dell Glossary Index
Contents
Accessing System Features During Startup
Front-Panel Features and Indicators
System error messages
LCD panel displays an error
AC power and an error has been
Has been powered on
Lights Optional on
Optical drive
Optional Drive or DVD+/-RW drive
Five seconds
NMI button Used to troubleshoot software
LCD Panel Features Optional
LCD Panel Features Buttons Description Left
Home Screen
Buttons Description Select
Setup Menu
View Menu
Hard-Drive Indicator Patterns
Option Description Power
Display format can be configured in the Set home
Green Green and amber About Your System
Back-Panel Features and Indicators
Back-Panel Features and Indicators About Your System
PCIe expansion card Connectors
Slots using riser card
Optional
Embedded 10/100/1000 NIC
Supply
Power supply 2 PS2
Power supply 1 PS1
Guidelines for Connecting Optional External Devices
NIC Indicator Codes
Power Indicator Codes
Diagnostic Lights Optional
Installed in your system
System. If the problem persists
Information on the drives
Resource and/or system Board hardware failure
LCD Status Messages Optional
Disabled
Power
Battery
Check Battery E1211 RAID
E122C CPU Power
Fault. Power
E122A
E122D Memory
CPU config
Bios revision
Error. Power
E1410 System Fatal
Check Error
E1610 Power Supply #
Check power Supply E1614 Power Supply #
### W error
E1620 Power Supply #
Power error
E1624 Lost power
Config
Error on #
E1714 Unknown error
Fault. Review
E1711 PCI parity
Configuration
Configured but
Unusable Check DIMMs E2013 Bios unable to
E1A14 SAS cable a
Failure. Power
E2017 Timer refresh
Timer error
Power cycle
E201A SuperIO
E201B Keyboard
Initialization
E201D Shutdown test
During Post Check screen Message E2023 Bios Unable to
E2110 Multibit Error
Disabled on
E2021 Incorrect
##. Power
I1920 iDRAC6 Upgrade
E2113 Mem mirror OFF
I1910 Intrusion
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
W1628 Performance
Degraded
System Messages
Rebooting
Alert! iDRAC6 not
Responding
Alert! Node
Alert! Power
System boot
Power down
Memory disabled
Bios Update
Is installed on
System board Please run Setup
CPU x installed
Bootable media
CPUs with
Different cache
Sizes detected
Configuration on
Each CPU should
Match
Embedded NICx
Accessible USB
Keyboard fuse has
Local keyboard
May not work
Mirror mode
Installed Pairs. Pairs must Be matched in size and geometry
Memory set to
Memory tests
No boot device
No timer tick
Error Expected
Available
Read fault Requested sector not found
Plug & Play
Quad rank Dimm
Detected after
Seek error
Sector not found
Seek operation
Shutdown failure
Setup program
DIMMs should
Following DIMMs should
Thermal sensor
Timer chip
Will now reset
System Services
Counter 2 failed
Protected mode
Installed
When in mirror
Mode x,x,x
When in 128-bit
Error has caused
System reset
Code update
Reboot
Configuration is
Degraded. CPU
Frequencies to
Selected drive
Write fault
Write fault on
Diagnostics Messages
Alert Messages
Other Information You May Need
Using the System Setup Program and Uefi Boot Manager
Choosing the System Boot Mode
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program Navigation Keys
Displays the System Setup programs help file
Main Screen
System Setup Options
Settings Screen on
See Power Management Screen on
Password on page 78 for more information
On default Key keyboards Report Keyboard
Option Description
Memory Settings Screen
Processor Settings Screen
Sata Settings Screen Optional
Boot Settings Screen
Boot Sequence Retry
Disabled default System reattempts to boot after 30 seconds
NICs. The NICs may also be accessed through
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
Embedded Server Management Screen
Power Management Screen
System Security Screen
Option Description Setup Password
Disabled at system start-up
If On without Pre-boot Measurements, the system
Pre-boot measurements
Enables or disables the NMI feature
Exit Screen
Entering the Uefi Boot Manager
Using the Uefi Boot Manager Navigation Keys
System Utilities Screen
Uefi Boot Manager Screen
Uefi Boot Settings Screen
System and Setup Password Features
Using the System Password
Option Description System Services
Bootable DOS media with diagnostics software
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
Embedded System Management
Baseboard Management Controller Configuration
IDRAC Configuration Utility
Entering the BMC Setup Module
Entering the iDRAC Configuration Utility
Try again
Using the System Setup Program and Uefi Boot Manager
Inside the System
Installing System Components
Recommended Tools
System cooling fans
Power supply bays Cooling shroud Heat sink/processor
Hard drives Installing System Components
SAS backplane Hard drives Installing System Components
Expansion-card riser
Front Bezel Optional
Removing the Front Bezel
Opening the System
Installing the Front Bezel
Opening and Closing the System
Latch release lock
Closing the System
Cooling Shroud
Removing the Cooling Shroud
Removing a Hard-Drive Blank
Installing the Cooling Shroud
Hard Drives
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing and Installing a Hot-Swap Hard Drive Release button
Close the handle to lock the drive in place
Drive carrier Screws Installing System Components
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Hard Drive Into a Hard-Drive Carrier
Removing a Cabled Hard Drive
Tab Drive bracket
Installing a Cabled Hard Drive
Replace the system cover. See Closing the System on
Installing System Components
Removing a Hard Drive From a Hard-Drive Carrier
Came with the product
Internal Hard Drives
Removing an Internal Hard Drive Bay
100
Installing an Internal Hard Drive Bay
101
Installing a Hard Drive Into a Hard-Drive Bay
103
Optical Drive Optional
Removing an Optical Drive
Installing an Optical Drive
Release tab
Came with the product Installing System Components
Cooling Fans
Removing a Cooling Fan
105
106
Fan cable Installing System Components
107
108
Fan cable
109
Power Supplies
Replacing a Cooling Fan
Removing a Redundant Power Supply
Velcro strap Release latch
Installing a Redundant Power Supply
111
Removing a Non-Redundant Power Supply
Removing the Power Supply Blank
Installing the Power Supply Blank
113
114
Installing a Non-Redundant Power Supply
System Memory
115
General Memory Module Installation Guidelines
GB and 2-GB UDIMMs are supported for a total of up to 16 GB
Mode-Specific Guidelines
117
Single Processor Dual Processor Memory
All 16-GB Mirroring
Sample Udimm Memory Configurations Per Processor
118
Installing Memory Modules
119
Installing System Components
Removing Memory Modules
121
Expansion Card Installation Guidelines
Expansion Cards and Expansion-Card Risers
All the slots are x8 connectors
123
Perc 6/E controller
Scsi controllers
Installing an Expansion Card
Expansion card
Connect any cables to the expansion card
125
Removing an Expansion Card
Removing an Expansion-Card Riser
127
Expansion-card riser Expansion card slot Riser guide posts
Installing an Expansion-Card Riser
Riser guides
129
Integrated Storage Controller Card
Removing the Storage Controller Card
SAS data cable connector Release lever blue
130
Installing the Storage Controller Card
131
Installing an iDRAC6 Express Card
IDRAC6 Express Card Optional
Notch Clip
Removing an iDRAC6 Express Card
133
Installing an iDRAC6 Enterprise Card
IDRAC6 Enterprise Card Optional
135
Retention standoff posts
Removing an iDRAC6 Enterprise Card
Installing a VFlash Media Card
VFlash Media Optional
Internal USB Memory Key
Removing a VFlash Media Card
Processors
Removing a Processor
139
Retention screws
141
Installing a Processor
143
System Battery
Replacing the System Battery
28. Replacing the System Battery System battery
145
RAID Battery Optional
Removing the RAID Battery
RAID battery
146
Control Panel Assembly-LED Optional
Installing the RAID Battery
Removing the Control Panel Assembly Four-Hard-Drive System
147
148
Installing the Control Panel Assembly Four-Hard-Drive System
149
150
Pull tab
151
Control Panel Assembly-LCD Optional
Removing the Control Panel Display Module
Installing the Control Panel Display Module
Removing the Control Panel Assembly
153
USB memory key connector Power cable Control panel board
LCD display module Installing System Components
Removing the Front-Panel IO Module Twelve-Hard-Drive System
Installing the Control Panel Assembly
Front-Panel IO Module Optional
155
SAS Backplane
Removing the SAS Backplane
157
158
SAS a cable SAS backplane Retention hooks
USB cable SAS backplane cable Installing System Components
159
Installing the SAS Backplane
161
Power Distribution Board
Removing the Power Distribution Board
162
163
Replacing the Power Distribution Board
Unpack the new power distribution board assembly
165
System Board
Removing the System Board
38. Removing and Installing the System Board Screws
166
167
Installing the System Board
Unpack the new system board
Installing System Components
169
Troubleshooting External Connections
Troubleshooting Your System
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
171
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
173
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Power Supplies
175
Troubleshooting System Cooling Problems
Troubleshooting a Fan
Troubleshooting System Memory
177
Troubleshooting Your System
Troubleshooting an Internal USB Key
179
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
181
Troubleshooting an Internal Hard Drive
Troubleshooting a Storage Controller
183
Troubleshooting Expansion Cards
185
Troubleshooting Processors
187
188
Using Online Diagnostics
Embedded System Diagnostics Features
Running the System Diagnostics
189
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
Default The password feature is enabled pins
System Board Jumper Settings
Password feature is disabled
System Board Jumpers
System Board Connectors
194
195
Disabling a Forgotten Password
Expansion-card riser connector
IDRAC6 Express IDRAC6 Express card connector
Password enable jumper
197
198
Getting Help
Contacting Dell
199
200
Glossary
201
Amperes AC Alternating current
202
CPU Central processing unit. See processor DC Direct current
203
204
205
Mm Millimeters Ms Milliseconds
206
207
TCP/IP Transmission Control Protocol/Internet Protocol
208
System memory See RAM
209
210
211
Index
Diagnostics Advanced testing options, 191 testing options
Using Dell PowerEdge Diagnostics
213
Post
Unified Server Configurator Lifecyle Controller Upgrades
System Utilities screen, 75 Uefi Boot Settings screen
215
NIC, 171 processors
Processor
USB
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