HP Color LaserJet CM2320 MFP Series
Page
HP Color LaserJet CM2320 MFP Series
Copyright and License
Trademark Credits
Table of contents
Paper and print media
Use product features
Connectivity
Print tasks
Copy
Color for Windows
Scan
Fax fax models only
Photo
Manage and maintain the product
Problem solve
Appendix a Supplies and accessories
Appendix B Service and support
Appendix C Specifications
Appendix D Regulatory information
269
Enww
Product basics
Product comparison
Model Memory-Card Model
Product features
Product walkaround
Front view
Back view
Interface ports
Control panel
HP Color LaserJet CM2320 control panel
Liquid Crystal Display
Page
Control-panel menus
Control-panel Setup menu
1Copy setup menu
Use the control-panel menus
Control-panel menus
2Reports menu
Question using the arrow keys
3Photo setup menu
4Fax setup menu fax models only
Menu Item Sub-menu item Description Fax Set-up Utility
Fax Header Your fax number
Basic setup Time/Date
Answer mode Automatic
Company name
On multiple pages
5System setup menu
Cancel
Paper setup Default paper size Letter
Legal Default paper type Lists available
Automatic calibration the default is 15 minutes
6Service menu
7Network configuration menu
Function specific menus
Confirmation before moving to the next one. After all three
Addresses are set, the product automatically restarts
Redial
Fax Resolution Standard Fine
Send Send a fax
Send fax later
8Fax Menu
Navigate through the photos
9Photo Menu
10Copy Menu
Enww
Software for Windows
Supported printer drivers for Windows
Full software installation Print and scan driver
Supported operating systems for Windows
HP Universal Print Driver UPD
UPD installation modes
Upd
Select the correct printer driver for Windows
Printers and Other Hardware
Priority for print settings
Change printer-driver settings for Windows
Printer
Supported utilities for Windows
Software installation types for Windows
Remove software for Windows
HP ToolboxFX
Other Windows components and utilities
HP Web Jetadmin
Software for other operating systems
Software
Enww
Use the product with Macintosh
Software for Macintosh
Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Supported operating systems for Macintosh
Software installation types for Macintosh
Remove software from Macintosh operating systems
Supported utilities for Macintosh
Enww
Print
Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Resize documents or print on a custom paper size
Use watermarks
Print multiple pages on one sheet of paper in Macintosh
Use automatic duplex printing
Use the Services menu
Print on both sides of the page duplex printing
Print on both sides manually
Scan
Scanning tasks
Photo
Enww
Connectivity
Supported network operating systems
USB connection
2Network product discovery
Service name Description
Printer sharing disclaimer Supported network protocols
3Messaging and management
Install the product on a network
Change settings
Configure the network product
View settings
Network configuration
Automatic configuration
Set password
Manual configuration
IP address
Link speed setting
IPv4 and IPv6 settings
Enww
Paper and print media
Understand paper and print media use
1Supported paper and print media sizes
Size Dimensions Tray Trays 2
Supported paper and print media sizes
2Supported envelopes and postcards
Enww
Media type Dimensions1 Weight Capacity2 Paper orientation
Supported paper types and tray capacity
Special paper or print media guidelines
Media type
Load paper and print media
Tray
Tray 2 or
Enww
Configure trays
Use product features
Economy settings
Archive print
Fonts
Select fonts
Print lists of available fonts
Enww
Print tasks
Cancel a print job
Use printing shortcuts
Use features in the Windows printer driver
Open the printer driver
Set paper and quality options
Set document finishing options
Obtain support and product-status information
Set advanced printing options
Change print-quality settings
Printer Features section. b In the Print All Text as Black
Print edge-to-edge originals
Enww
Copy
Load originals
Automatic document feeder ADF
Flatbed glass
One-touch copy
Cancel a copy job
Use copy
Multiple copies
Reduce or enlarge copies
Adjust the default copy size
Reduction/enlargement settings
Reduce or enlarge copies for the current job
Change the copy-collation setting
Change the copy-collation setting for the current job
Change the default copy-collation setting
Adjust the default copy quality
Copy settings
Adjust the copy quality for the current job
Color copies or black and white copies Mono
Adjust the lighter/darker contrast setting
Define custom copy settings
Clean the scanner glass
Print or copy edge-to-edge
Media-size settings
Media-type settings
Copy onto media of different types and sizes
Change the default media-type setting
Restore the copy-settings defaults
Change the default media-size setting
Change the media size and type for the current job
Copy a book
Copy photos
Copy mixed-size originals
Duplex two-sided copy jobs
Make two-sided copies from one-sided documents
Change the default 2-Sided setting
Make two-sided copies from two-sided documents
Set the multiple-page flatbed copy setting
Copy two-sided documents manually
Copy
Color for Windows
Automatic
Manual color adjustment
Manage color
Print in Grayscale
Neutral Grays
Setting description Setting options
Color themes
Edge Control
Match colors using the HP Basic Color Match tool
Match colors
Match colors using View Custom Colors
Select Install more software
Advanced color use
Advanced color use
Enww
Scan
Load originals for scanning
Flatbed scanner
Scan methods
Use the Scan feature
Use scan
Scan from the PC
Add destinations
Set up the product Scan To destinations
Set up destinations on the product
Delete destinations
Configure scan-to-e-mail
Scan to a file or software program
Scan to e-mail
Send a scanned document to an e-mail recipient
Send to a new e-mail recipient
Scan Details
Edit the default scan paper size
Scan to a memory card
Image File Details
Scan from the HP Scanning software
Error Conditions Scanner Failures
Cancel scan
Memory card failures
Cancel scan
Scan settings
Scanner resolution and color
Scan file format
Scan quality
Resolution and color guidelines
Setting Recommended use
Color
Scan a book
Enww
Scan a photo
Scan
Fax fax models only
Fax features
Connect to a telephone line
Setup
Install and connect the hardware
Connect additional devices
Setup for stand-alone fax
Set up fax with a telephone answering machine
Use the Fax Set-Up Utility
Configure fax settings
Use fax set-up wizard on the PC
Use the control panel to set the fax time, date, and header
Manage the phone book
Use the control panel to set the fax header
Use of common localized letters in fax headers
Use phone-book data from other programs
Delete phone book
Program Description
Special dialing symbols and options
Manage speed dials
Create and edit speed dials
Create and edit group-dial entries
Manage group-dial entries
Delete speed dials
Delete an individual from a group-dial entry
Set fax polling
Change fax settings
Set the sound-volume settings
Send fax settings
Set the dial-tone detection
Set autoredial
Set the redial-on-busy option
Set the default light/dark contrast setting
Set light/dark and resolution
Set the redial-on-communication-error option
Set resolution settings
Set the default glass-size setting
Set the default resolution setting
Set the resolution for the current fax job
Set billing codes
Set the billing-code setting
Set tone-dialing or pulse-dialing
Use billing codes
Type of telephone line Recommended rings-to-answer setting
Receive fax settings
Use the rings-to-answer setting
Set or change number of rings-to-answer
Set the answer mode
Set fax forwarding
Set up distinctive ring
Use autoreduction for incoming faxes
Set the default fax reprint settings
Create stamp-received faxes
Block or unblock fax numbers
Make an extension telephone available to receive faxes
Cancel a fax
Use fax
Fax software
Delete faxes from memory
Use fax on a DSL, PBX, ISDN, or VoIP system
Send a fax
VoIP
Fax from the flatbed scanner
Fax from the automatic document feeder ADF
Enww
Manual dial faxing
Dial manually with the automatic document feeder ADF
Dial manually with the flatbed scanner
Send a fax to a group manually ad hoc faxing
Redial manually
Send a fax by using a speed dial
Use speed dials and group-dial entries
Send a fax by using a group-dial entry
Send a fax from the software
Send a fax from the software Windows XP or Vista
Send a fax from the software Mac OS X
Windows
Send a delayed fax
Send a fax by dialing from a downstream phone
Receive a fax
Use access codes, credit cards, or calling cards
Print a stored fax when private receive feature is on
Reprint a fax
Receive faxes when fax tones are audible on the phone line
Alert and warning message tables
Solve fax problems
Fax error messages
1Alert and warning messages
Fax recv. error
Fax memory full Canceling recv
Fax memory full Canceling send
Fax Send error
Invalid entry
No fax answer. Canceled send
Fax storage is full. Unable to answer call
No Dial Tone
Print all fax reports
Fax memory is retained when there is a loss of power
Fax logs and reports
Print individual fax reports
Set the fax error report
Set the fax activity log to print automatically
Set the fax confirmation report
Change error correction and fax speed
Set the fax-error-correction mode
Perform a fax test
Change the fax speed
Problems sending faxes
Problem Cause Solution
Fax test on
Standard
Problems receiving faxes
Messages on
Performance problems
Enww
Photo
Insert a memory card
Insert and remove a memory card
Change memory card default settings
Print photos directly from the memory card
Print individual photos from the memory card
Print a range of photos from the memory card
Print a memory card thumbnail sheet
Print all of the photos from the memory card
Print and scan photos from a proof sheet
Photo
Manage and maintain the product
PCL, PCL 6, or PS font list
Description How to print
Information pages
Event log
Fax reports fax models only
Service
Diagnostics
Reports on
HP ToolboxFX
View the HP ToolboxFX
Status
Alerts
Set up status alerts
Set up e-mail alerts
Product information
Fax
Fax Receive
Fax phone book
Enww
Fax receive log
Help
Fax send log
Junk Faxes
Enww
System Settings
Device Information
Print Density
Paper Handling
Print Quality
Paper Types
Print Settings
Mail
Network Settings
Mail configuration
PostScript
Features
Embedded Web server
Turn on password protection using the embedded Web server
Use HP Web Jetadmin software
Security features
Turn on password protection from the control panel
Turn on private receive feature
Manage supplies
Check supplies status by using the control panel
Check supplies status by using HP ToolboxFX
Check and order supplies
HP fraud hotline
Store supplies
HP policy on non-HP supplies
Recycle supplies
Replace supplies
Print cartridge
Enww
Enww
Memory DIMMs
Information
Install a memory Dimm
Enww
Clean the product
Clean the paper path
Clean the paper path from HP ToolboxFX
Clean the paper path from the product control panel
Enww
Clean the lid backing
Clean the scanner glass
Enww
Firmware updates
Clean the exterior
Enww
Problem solve
Is the power on?
Problem-solving checklist
Step Verification step Possible problems Solutions Number
Does Ready appear
Does the product copy?
Does the product receive a fax?
Does the product scan to the computer?
Restore the factory-set defaults
Does the product print from the computer?
Does the device recognize and print from a memory card?
Control-panel messages
1Control-panel messages
Canceled copy. Clear document
Fan Error, Turn off then on
Error Turn off then on
Comm. error Sender Csid
Doc feeder jam Clear, Reload
Engine Comm. Error
Engine error, press OK
Document feeder mispick. Reload
Scanner error #, Turn off then on
Load Tray 1, Plain Size / Cleaning
Non-HP supply Installed
Load paper
Clear jams
Causes of jams
Where to look for jams
Clear jams in tray
Enww
Clear jams in tray
Clear jams in fuser area
Clear jams in output bin
Clear jams in duplexer duplexing models only
Enww
Enww
Clear jams from the ADF
Enww
Enww
Avoid repeated jams
Print quality problems
Solve image-quality problems
Print problems
General print quality issues
AaBbCc
HP ToolboxFX on
See HP ToolboxFX on
Print media on
Service menu item Less paper
Setting. See Control-panel menus
Load paper and print media on
Solve issues with color documents
Information pages on page 168. If no
Media-handling problems
Print-media guidelines
See Match colors on
Solve print-media problems
Performance problems
Paper and print media on
Page. See Information pages on
Copy problems
Prevent copy problems
See Paper and print media on
Image problems
See Clean the product on
Cartridge on
Paper varies from side-to-side Turn the paper over
See Load paper and print media
Side to be scanned facing up
Problem Cause
Scan problems
Solve scanned-image problems
Resolution and color on
From the ADF on
Be jammed. See Clear jams from the ADF
Scan-quality problems
Prevent scan-quality problems
Solve scan-quality problems
Are plugged in securely
Manage and configure printer drivers
Fax problems
Print-quality checklist
Temporarily change print-quality settings
Solve connectivity problems
Solve direct-connection problems
Change print-quality settings for all future jobs
Network problems
Resolve communication problems with the network
Verify that the product is on and online
Enww
Solve common Macintosh problems
Solve software problems
Solve common Windows problems
2Problems with Mac OS X v10.3 and Mac OS X
Solve software problems
Software troubleshooting
Solve PostScript PS errors
Hardware troubleshooting
Issue Cause Solution
Connection to the Smtp server was lost Cause Solution
Solve scan-to-e-mail problems
Cannot connect to the Smtp Server Cause Solution
Mail won’t send Cause Solution
Cause Solution
Supplies and accessories
Order directly from HP
Order parts, accessories, and supplies
Order through service or support providers
Order directly through the HP ToolboxFX software
Part numbers
Cable and interface accessories
Paper-handling accessories
Supplies
User-replaceable parts
Service and support
Hewlett-Packard limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
Customer support
Specifications
Table C-1Physical specifications
Physical specifications
Electrical specifications
Table C-2Electrical specifications
Table C-3Environmental specifications1
Environmental specifications
Paper and print media specifications
Recommended Operating Storage
Enww
Regulatory information
FCC regulations
Environmental product stewardship program
HP LaserJet print supplies
Return and recycling instructions
United States and Puerto Rico
Non-US returns
Paper
Material restrictions
HP Color LaserJet CM2320 MFP Series
Material Safety Data Sheet Msds For more information
Additional statements for telecom fax products
Telephone Consumer Protection Act United States
IC CS-03 requirements
Additional statements for telecom fax products
HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model
Declaration of conformity
HP Color LaserJet CM2320 MFP
Declaration of Conformity
Regulatory Model Number2 BOISB-0701-02 Product Options
ALL
Laser safety
Country/region specific statements
Canadian DOC regulations
EMI statement Taiwan Substances table China
六价 铬 CrVI 溴溴 苯 PBB
Enww
Index
ADF
Enww
Enww
Macintosh
Msds
Enww
Printing directly from the memory
Enww
Unix
Msds
Enww