HP CM2320 manual From the ADF on, Be jammed. See Clear jams from the ADF

Problem Cause Solution

Part of the image did not scan.

The original might have been loaded incorrectly.

Load the original on the flatbed glass or use the media guides when you load the originals into the ADF. See Load originals for scanning on page 98.

A colored background might be causing	Try adjusting the settings before you scan
images in the foreground to blend into the	the original or enhancing the image after you
background.	scan the original.
The original is longer than 381 mm (15	The maximum scannable length is 381 mm
inches).	(15 inches) when you use the automatic
	document feeder (ADF) input tray. If the
	page exceeds the maximum length, the
	scanner stops. (Copies can be longer.)
	CAUTION: Do not try to pull the original
	from the ADF; you might damage the
	scanner or your original. See Clear jams
	from the ADF on page 215.
The original is too small.	The minimum size that the flatbed scanner
	supports is 25 x 25 mm (1 x 1 inch). The
	minimum size that the ADF supports is 127
	x 127 mm (5 x 5 inches). The original might
	be jammed. See Clear jams from the ADF
	on page 215.

The media size is incorrect.

In Scan settings, make sure that the input media size is large enough for the document that you are scanning. .

The scan takes too long The resolution is set too high.

Change the resolution settings to the correct settings for your job. See Scanner resolution and color on page 107.

The software is set to scan in color.

The system default is color, which takes longer to scan even when scanning a monochrome original. If you acquire an image through TWAIN or WIA, you can change the settings so that the original scans in grayscale or black-and-white. See the product software Help for details.

A print job or copy job was sent before you tried to scan.

If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the product and scanner share memory, the scan might be slower.

The scanning PC may not have enough	Close unused applications on the PC. If the
available resources.	scan is still too slow, try rebooting the
	scanning PC.
Antivirus, antispyware, or firewall software	Consult your antivirus, antispyware, or
on the scanning PC may slow scanning.	firewall software documentation.

ENWW Solve image-quality problems 233