HP Color LaserJet CM2320 MFP Series
Page
HP Color LaserJet CM2320 MFP Series
Trademark Credits
Copyright and License
Table of contents
Print tasks
Use product features
Connectivity
Paper and print media
Color for Windows
Copy
Scan
Photo
Fax fax models only
Manage and maintain the product
Appendix a Supplies and accessories
Problem solve
Appendix C Specifications
Appendix B Service and support
Appendix D Regulatory information
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Product basics
Model Memory-Card Model
Product comparison
Product features
Front view
Product walkaround
Back view
Interface ports
Control panel
Liquid Crystal Display
HP Color LaserJet CM2320 control panel
Page
Use the control-panel menus
Control-panel Setup menu
1Copy setup menu
Control-panel menus
Control-panel menus
2Reports menu
Menu Item Sub-menu item Description Fax Set-up Utility
3Photo setup menu
4Fax setup menu fax models only
Question using the arrow keys
Company name
Basic setup Time/Date
Answer mode Automatic
Fax Header Your fax number
On multiple pages
5System setup menu
Automatic calibration the default is 15 minutes
Paper setup Default paper size Letter
Legal Default paper type Lists available
Cancel
6Service menu
7Network configuration menu
Confirmation before moving to the next one. After all three
Function specific menus
Addresses are set, the product automatically restarts
Send fax later
Fax Resolution Standard Fine
Send Send a fax
Redial
8Fax Menu
Navigate through the photos
9Photo Menu
10Copy Menu
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Software for Windows
HP Universal Print Driver UPD
Full software installation Print and scan driver
Supported operating systems for Windows
Supported printer drivers for Windows
Upd
UPD installation modes
Select the correct printer driver for Windows
Printer
Priority for print settings
Change printer-driver settings for Windows
Printers and Other Hardware
HP ToolboxFX
Software installation types for Windows
Remove software for Windows
Supported utilities for Windows
Software
HP Web Jetadmin
Software for other operating systems
Other Windows components and utilities
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Use the product with Macintosh
Supported operating systems for Macintosh
Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Software for Macintosh
Remove software from Macintosh operating systems
Software installation types for Macintosh
Supported utilities for Macintosh
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Resize documents or print on a custom paper size
Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Print
Print multiple pages on one sheet of paper in Macintosh
Use watermarks
Print on both sides manually
Use the Services menu
Print on both sides of the page duplex printing
Use automatic duplex printing
Scanning tasks
Scan
Photo
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Connectivity
USB connection
Supported network operating systems
3Messaging and management
Service name Description
Printer sharing disclaimer Supported network protocols
2Network product discovery
Install the product on a network
Network configuration
Configure the network product
View settings
Change settings
IP address
Set password
Manual configuration
Automatic configuration
IPv4 and IPv6 settings
Link speed setting
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Paper and print media
Understand paper and print media use
2Supported envelopes and postcards
Size Dimensions Tray Trays 2
Supported paper and print media sizes
1Supported paper and print media sizes
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Supported paper types and tray capacity
Media type Dimensions1 Weight Capacity2 Paper orientation
Media type
Special paper or print media guidelines
Tray
Load paper and print media
Tray 2 or
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Configure trays
Use product features
Archive print
Economy settings
Select fonts
Fonts
Print lists of available fonts
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Print tasks
Cancel a print job
Set paper and quality options
Use features in the Windows printer driver
Open the printer driver
Use printing shortcuts
Obtain support and product-status information
Set document finishing options
Set advanced printing options
Printer Features section. b In the Print All Text as Black
Change print-quality settings
Print edge-to-edge originals
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Copy
Automatic document feeder ADF
Load originals
Flatbed glass
Multiple copies
Cancel a copy job
Use copy
One-touch copy
Reduce or enlarge copies for the current job
Adjust the default copy size
Reduction/enlargement settings
Reduce or enlarge copies
Change the copy-collation setting for the current job
Change the copy-collation setting
Change the default copy-collation setting
Color copies or black and white copies Mono
Copy settings
Adjust the copy quality for the current job
Adjust the default copy quality
Print or copy edge-to-edge
Define custom copy settings
Clean the scanner glass
Adjust the lighter/darker contrast setting
Media-type settings
Media-size settings
Copy onto media of different types and sizes
Change the media size and type for the current job
Restore the copy-settings defaults
Change the default media-size setting
Change the default media-type setting
Copy a book
Copy photos
Duplex two-sided copy jobs
Copy mixed-size originals
Make two-sided copies from one-sided documents
Make two-sided copies from two-sided documents
Change the default 2-Sided setting
Copy two-sided documents manually
Set the multiple-page flatbed copy setting
Copy
Color for Windows
Print in Grayscale
Manual color adjustment
Manage color
Automatic
Edge Control
Setting description Setting options
Color themes
Neutral Grays
Match colors
Match colors using the HP Basic Color Match tool
Select Install more software
Match colors using View Custom Colors
Advanced color use
Advanced color use
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Scan
Load originals for scanning
Flatbed scanner
Scan from the PC
Use the Scan feature
Use scan
Scan methods
Delete destinations
Set up the product Scan To destinations
Set up destinations on the product
Add destinations
Scan to a file or software program
Configure scan-to-e-mail
Scan to e-mail
Send to a new e-mail recipient
Send a scanned document to an e-mail recipient
Image File Details
Edit the default scan paper size
Scan to a memory card
Scan Details
Memory card failures
Error Conditions Scanner Failures
Cancel scan
Scan from the HP Scanning software
Cancel scan
Scanner resolution and color
Scan settings
Scan file format
Color
Resolution and color guidelines
Setting Recommended use
Scan quality
Scan a book
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Scan a photo
Scan
Fax fax models only
Fax features
Connect additional devices
Setup
Install and connect the hardware
Connect to a telephone line
Set up fax with a telephone answering machine
Setup for stand-alone fax
Use the control panel to set the fax time, date, and header
Configure fax settings
Use fax set-up wizard on the PC
Use the Fax Set-Up Utility
Use the control panel to set the fax header
Manage the phone book
Use of common localized letters in fax headers
Delete phone book
Use phone-book data from other programs
Program Description
Manage speed dials
Special dialing symbols and options
Create and edit speed dials
Delete an individual from a group-dial entry
Manage group-dial entries
Delete speed dials
Create and edit group-dial entries
Set fax polling
Set the sound-volume settings
Change fax settings
Send fax settings
Set autoredial
Set the dial-tone detection
Set the redial-on-busy option
Set resolution settings
Set light/dark and resolution
Set the redial-on-communication-error option
Set the default light/dark contrast setting
Set the default resolution setting
Set the default glass-size setting
Set the resolution for the current fax job
Use billing codes
Set the billing-code setting
Set tone-dialing or pulse-dialing
Set billing codes
Set or change number of rings-to-answer
Receive fax settings
Use the rings-to-answer setting
Type of telephone line Recommended rings-to-answer setting
Set fax forwarding
Set the answer mode
Use autoreduction for incoming faxes
Set up distinctive ring
Create stamp-received faxes
Set the default fax reprint settings
Block or unblock fax numbers
Make an extension telephone available to receive faxes
Use fax
Cancel a fax
Fax software
Use fax on a DSL, PBX, ISDN, or VoIP system
Delete faxes from memory
VoIP
Send a fax
Fax from the flatbed scanner
Fax from the automatic document feeder ADF
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Dial manually with the automatic document feeder ADF
Manual dial faxing
Dial manually with the flatbed scanner
Redial manually
Send a fax to a group manually ad hoc faxing
Use speed dials and group-dial entries
Send a fax by using a speed dial
Send a fax by using a group-dial entry
Send a fax from the software Windows XP or Vista
Send a fax from the software
Send a fax from the software Mac OS X
Windows
Send a fax by dialing from a downstream phone
Send a delayed fax
Reprint a fax
Use access codes, credit cards, or calling cards
Print a stored fax when private receive feature is on
Receive a fax
Receive faxes when fax tones are audible on the phone line
1Alert and warning messages
Solve fax problems
Fax error messages
Alert and warning message tables
Fax Send error
Fax memory full Canceling recv
Fax memory full Canceling send
Fax recv. error
No Dial Tone
No fax answer. Canceled send
Fax storage is full. Unable to answer call
Invalid entry
Print individual fax reports
Fax memory is retained when there is a loss of power
Fax logs and reports
Print all fax reports
Set the fax activity log to print automatically
Set the fax error report
Set the fax confirmation report
Set the fax-error-correction mode
Change error correction and fax speed
Perform a fax test
Fax test on
Problems sending faxes
Problem Cause Solution
Change the fax speed
Standard
Problems receiving faxes
Messages on
Performance problems
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Photo
Insert a memory card
Insert and remove a memory card
Change memory card default settings
Print individual photos from the memory card
Print photos directly from the memory card
Print a range of photos from the memory card
Print all of the photos from the memory card
Print a memory card thumbnail sheet
Print and scan photos from a proof sheet
Photo
Manage and maintain the product
Event log
Description How to print
Information pages
PCL, PCL 6, or PS font list
Reports on
Service
Diagnostics
Fax reports fax models only
View the HP ToolboxFX
HP ToolboxFX
Status
Product information
Set up status alerts
Set up e-mail alerts
Alerts
Fax Receive
Fax
Fax phone book
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Junk Faxes
Help
Fax send log
Fax receive log
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Device Information
System Settings
Paper Types
Paper Handling
Print Quality
Print Density
Print Settings
PostScript
Network Settings
Mail configuration
Mail
Embedded Web server
Features
Turn on password protection from the control panel
Use HP Web Jetadmin software
Security features
Turn on password protection using the embedded Web server
Turn on private receive feature
Check and order supplies
Check supplies status by using the control panel
Check supplies status by using HP ToolboxFX
Manage supplies
Recycle supplies
Store supplies
HP policy on non-HP supplies
HP fraud hotline
Print cartridge
Replace supplies
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Information
Memory DIMMs
Install a memory Dimm
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Clean the paper path
Clean the product
Clean the paper path from the product control panel
Clean the paper path from HP ToolboxFX
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Clean the lid backing
Clean the scanner glass
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Clean the exterior
Firmware updates
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Problem solve
Does Ready appear
Problem-solving checklist
Step Verification step Possible problems Solutions Number
Is the power on?
Does the product receive a fax?
Does the product copy?
Does the device recognize and print from a memory card?
Restore the factory-set defaults
Does the product print from the computer?
Does the product scan to the computer?
1Control-panel messages
Control-panel messages
Comm. error Sender Csid
Fan Error, Turn off then on
Error Turn off then on
Canceled copy. Clear document
Document feeder mispick. Reload
Engine Comm. Error
Engine error, press OK
Doc feeder jam Clear, Reload
Load paper
Load Tray 1, Plain Size / Cleaning
Non-HP supply Installed
Scanner error #, Turn off then on
Causes of jams
Clear jams
Clear jams in tray
Where to look for jams
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Clear jams in tray
Clear jams in fuser area
Clear jams in duplexer duplexing models only
Clear jams in output bin
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Clear jams from the ADF
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Avoid repeated jams
General print quality issues
Solve image-quality problems
Print problems
Print quality problems
AaBbCc
See HP ToolboxFX on
HP ToolboxFX on
Load paper and print media on
Service menu item Less paper
Setting. See Control-panel menus
Print media on
Information pages on page 168. If no
Solve issues with color documents
Print-media guidelines
Media-handling problems
See Match colors on
Solve print-media problems
Paper and print media on
Performance problems
Page. See Information pages on
Prevent copy problems
Copy problems
Cartridge on
Image problems
See Clean the product on
See Paper and print media on
Paper varies from side-to-side Turn the paper over
See Load paper and print media
Side to be scanned facing up
Resolution and color on
Scan problems
Solve scanned-image problems
Problem Cause
Be jammed. See Clear jams from the ADF
From the ADF on
Prevent scan-quality problems
Scan-quality problems
Solve scan-quality problems
Are plugged in securely
Temporarily change print-quality settings
Fax problems
Print-quality checklist
Manage and configure printer drivers
Solve direct-connection problems
Solve connectivity problems
Change print-quality settings for all future jobs
Resolve communication problems with the network
Network problems
Verify that the product is on and online
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2Problems with Mac OS X v10.3 and Mac OS X
Solve software problems
Solve common Windows problems
Solve common Macintosh problems
Software troubleshooting
Solve software problems
Hardware troubleshooting
Solve PostScript PS errors
Issue Cause Solution
Mail won’t send Cause Solution
Solve scan-to-e-mail problems
Cannot connect to the Smtp Server Cause Solution
Connection to the Smtp server was lost Cause Solution
Cause Solution
Supplies and accessories
Order directly through the HP ToolboxFX software
Order parts, accessories, and supplies
Order through service or support providers
Order directly from HP
Supplies
Cable and interface accessories
Paper-handling accessories
Part numbers
User-replaceable parts
Hewlett-Packard limited warranty statement
Service and support
Customer self repair warranty service
Print cartridge limited warranty statement
Customer support
Specifications
Table C-2Electrical specifications
Physical specifications
Electrical specifications
Table C-1Physical specifications
Recommended Operating Storage
Environmental specifications
Paper and print media specifications
Table C-3Environmental specifications1
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Regulatory information
Environmental product stewardship program
FCC regulations
Return and recycling instructions
HP LaserJet print supplies
United States and Puerto Rico
HP Color LaserJet CM2320 MFP Series
Paper
Material restrictions
Non-US returns
Material Safety Data Sheet Msds For more information
Telephone Consumer Protection Act United States
Additional statements for telecom fax products
IC CS-03 requirements
Additional statements for telecom fax products
Declaration of Conformity
Declaration of conformity
HP Color LaserJet CM2320 MFP
HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model
ALL
Regulatory Model Number2 BOISB-0701-02 Product Options
Country/region specific statements
Laser safety
Canadian DOC regulations
六价 铬 CrVI 溴溴 苯 PBB
EMI statement Taiwan Substances table China
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ADF
Index
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Msds
Macintosh
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Printing directly from the memory
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Unix
Msds
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