HP CM2320 manual Clear jams, Causes of jams

Table 15-1Control-panel messages (continued)

Control panel message Description Recommended action

Scanner reserved for PC scan	A computer is using the product to create a
	scan.

Wait until the computer scan has finished, or cancel the scan from the computer software, or press Cancel.

Scanning error Cannot connect	The product cannot transmit scan information
	to a computer.

Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again.

Settings cleared	The product has cleared job settings.	Re-enter any appropriate job settings.
Used black installed	A used printer cartridge has been installed or	Press OK to return to the Ready state.
alternates with	moved.
to accept, press OK

Clear jams

Causes of jams

Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events:

●The input trays are loaded improperly or overfilled, or the media guides are not set properly.

●Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job.

●The cartridge door is opened during a print job.

●Too many sheets have accumulated in an output area, or sheets are blocking an output area.

●The print media that is being used does not meet HP specifications. See Paper and print media on page 53.

●The media is damaged or has foreign objects attached to it, such as staples or paper clips.

●The environment in which the print media was stored is too humid or too dry. See Paper and print media on page 53.

ENWW Clear jams 207