Performance problems

Problem

Cause

Solution

 

 

 

Faxes are transmitting or being received very slowly.

The fax might be very complex, such as

Complex faxes take longer to be sent or

one with many graphics.

received. Breaking longer faxes into

 

multiple jobs and decreasing the

 

resolution can increase the transmission

 

speed.

 

 

The receiving fax machine might have a

The product sends the fax only at the

slow modem speed.

fastest modem speed that the receiving

 

fax machine can accept.

 

 

The resolution at which the fax was sent

To receive the fax, call and ask the

or is being received might be very high.

sender to lower the resolution and

 

resend the fax. To send the fax, lower the

 

resolution and resend the fax.

 

The telephone line might be

Hang up and resend the fax. Have the

 

experiencing line noise.

telephone company check the telephone

 

 

line.

 

 

If the fax is being sent via a digital phone

 

 

line, contact the service provider.

 

 

 

 

The fax is being sent via an international

Allow more time to transmit fax jobs

 

call.

internationally.

 

 

 

 

The original document has a colored

Reprint the original document with a

 

background.

white background, and then resend the

 

 

fax.

 

 

 

The fax activity logs or fax call reports are

The fax activity log or fax call reports

Print a configuration page and check

printing at inappropriate times.

settings are not correct.

when the reports print.

 

 

 

The product sounds are too loud or too

The volume setting might not be adjusted

Adjust the product volume setting.

soft.

correctly.

 

 

 

 

ENWW

Solve fax problems 157

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Image 169
HP CM2320 manual Performance problems