HP Color LaserJet CM2320 MFP Series
Page
 HP Color LaserJet CM2320 MFP Series
 Copyright and License
Trademark Credits
 Table of contents
 Paper and print media
Use product features
Connectivity
Print tasks
 Color for Windows
Copy
Scan
 Photo
Fax fax models only
Manage and maintain the product
 Problem solve
Appendix a Supplies and accessories
 Appendix C Specifications
Appendix B Service and support
Appendix D Regulatory information
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 Product basics
 Product comparison
Model Memory-Card Model
 Product features
 Product walkaround
Front view
 Back view
 Interface ports
 Control panel
 HP Color LaserJet CM2320 control panel
Liquid Crystal Display
Page
 Control-panel menus
Control-panel Setup menu
1Copy setup menu
Use the control-panel menus
 Control-panel menus
 2Reports menu
 Question using the arrow keys
3Photo setup menu
4Fax setup menu fax models only
Menu Item Sub-menu item Description Fax Set-up Utility
 Fax Header Your fax number
Basic setup Time/Date
Answer mode Automatic
Company name
 On multiple pages
 5System setup menu
 Cancel
Paper setup Default paper size Letter
Legal Default paper type Lists available
Automatic calibration the default is 15 minutes
 6Service menu
 7Network configuration menu
 Confirmation before moving to the next one. After all three
Function specific menus
Addresses are set, the product automatically restarts
 Redial
Fax Resolution Standard Fine
Send Send a fax
Send fax later
 8Fax Menu
 Navigate through the photos
 9Photo Menu
 10Copy Menu
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 Software for Windows
 Supported printer drivers for Windows
Full software installation Print and scan driver
Supported operating systems for Windows
HP Universal Print Driver UPD
 UPD installation modes
Upd
 Select the correct printer driver for Windows
 Printers and Other Hardware
Priority for print settings
Change printer-driver settings for Windows
Printer
 Supported utilities for Windows
Software installation types for Windows
Remove software for Windows
HP ToolboxFX
 Other Windows components and utilities
HP Web Jetadmin
Software for other operating systems
Software
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 Use the product with Macintosh
 Software for Macintosh
Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Supported operating systems for Macintosh
 Remove software from Macintosh operating systems
Software installation types for Macintosh
Supported utilities for Macintosh
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 Print
Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Resize documents or print on a custom paper size
 Use watermarks
Print multiple pages on one sheet of paper in Macintosh
 Use automatic duplex printing
Use the Services menu
Print on both sides of the page duplex printing
Print on both sides manually
 Scan
Scanning tasks
 Photo
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 Connectivity
 Supported network operating systems
USB connection
 2Network product discovery
Service name Description
Printer sharing disclaimer Supported network protocols
3Messaging and management
 Install the product on a network
 Change settings
Configure the network product
View settings
Network configuration
 Automatic configuration
Set password
Manual configuration
IP address
 Link speed setting
IPv4 and IPv6 settings
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 Paper and print media
 Understand paper and print media use
 1Supported paper and print media sizes
Size Dimensions Tray Trays 2
Supported paper and print media sizes
2Supported envelopes and postcards
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 Media type Dimensions1 Weight Capacity2 Paper orientation
Supported paper types and tray capacity
 Special paper or print media guidelines
Media type
 Load paper and print media
Tray
 Tray 2 or
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 Configure trays
 Use product features
 Economy settings
Archive print
 Select fonts
Fonts
Print lists of available fonts
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 Print tasks
 Cancel a print job
 Use printing shortcuts
Use features in the Windows printer driver
Open the printer driver
Set paper and quality options
 Obtain support and product-status information
Set document finishing options
Set advanced printing options
 Printer Features section. b In the Print All Text as Black
Change print-quality settings
Print edge-to-edge originals
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 Copy
 Load originals
Automatic document feeder ADF
 Flatbed glass
 One-touch copy
Cancel a copy job
Use copy
Multiple copies
 Reduce or enlarge copies
Adjust the default copy size
Reduction/enlargement settings
Reduce or enlarge copies for the current job
 Change the copy-collation setting for the current job
Change the copy-collation setting
Change the default copy-collation setting
 Adjust the default copy quality
Copy settings
Adjust the copy quality for the current job
Color copies or black and white copies Mono
 Adjust the lighter/darker contrast setting
Define custom copy settings
Clean the scanner glass
Print or copy edge-to-edge
 Media-type settings
Media-size settings
Copy onto media of different types and sizes
 Change the default media-type setting
Restore the copy-settings defaults
Change the default media-size setting
Change the media size and type for the current job
 Copy a book
 Copy photos
 Duplex two-sided copy jobs
Copy mixed-size originals
Make two-sided copies from one-sided documents
 Change the default 2-Sided setting
Make two-sided copies from two-sided documents
 Set the multiple-page flatbed copy setting
Copy two-sided documents manually
 Copy
 Color for Windows
 Automatic
Manual color adjustment
Manage color
Print in Grayscale
 Neutral Grays
Setting description Setting options
Color themes
Edge Control
 Match colors using the HP Basic Color Match tool
Match colors
 Match colors using View Custom Colors
Select Install more software
 Advanced color use
 Advanced color use
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 Scan
 Load originals for scanning
 Flatbed scanner
 Scan methods
Use the Scan feature
Use scan
Scan from the PC
 Add destinations
Set up the product Scan To destinations
Set up destinations on the product
Delete destinations
 Scan to a file or software program
Configure scan-to-e-mail
Scan to e-mail
 Send a scanned document to an e-mail recipient
Send to a new e-mail recipient
 Scan Details
Edit the default scan paper size
Scan to a memory card
Image File Details
 Scan from the HP Scanning software
Error Conditions Scanner Failures
Cancel scan
Memory card failures
 Cancel scan
 Scanner resolution and color
Scan settings
Scan file format
 Scan quality
Resolution and color guidelines
Setting Recommended use
Color
 Scan a book
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 Scan a photo
 Scan
 Fax fax models only
 Fax features
 Connect to a telephone line
Setup
Install and connect the hardware
Connect additional devices
 Setup for stand-alone fax
Set up fax with a telephone answering machine
 Use the Fax Set-Up Utility
Configure fax settings
Use fax set-up wizard on the PC
Use the control panel to set the fax time, date, and header
 Use the control panel to set the fax header
Manage the phone book
Use of common localized letters in fax headers
 Delete phone book
Use phone-book data from other programs
Program Description
 Manage speed dials
Special dialing symbols and options
Create and edit speed dials
 Create and edit group-dial entries
Manage group-dial entries
Delete speed dials
Delete an individual from a group-dial entry
 Set fax polling
 Set the sound-volume settings
Change fax settings
Send fax settings
 Set autoredial
Set the dial-tone detection
Set the redial-on-busy option
 Set the default light/dark contrast setting
Set light/dark and resolution
Set the redial-on-communication-error option
Set resolution settings
 Set the default resolution setting
Set the default glass-size setting
Set the resolution for the current fax job
 Set billing codes
Set the billing-code setting
Set tone-dialing or pulse-dialing
Use billing codes
 Type of telephone line Recommended rings-to-answer setting
Receive fax settings
Use the rings-to-answer setting
Set or change number of rings-to-answer
 Set the answer mode
Set fax forwarding
 Set up distinctive ring
Use autoreduction for incoming faxes
 Create stamp-received faxes
Set the default fax reprint settings
Block or unblock fax numbers
 Make an extension telephone available to receive faxes
 Use fax
Cancel a fax
Fax software
 Delete faxes from memory
Use fax on a DSL, PBX, ISDN, or VoIP system
 VoIP
Send a fax
Fax from the flatbed scanner
 Fax from the automatic document feeder ADF
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 Dial manually with the automatic document feeder ADF
Manual dial faxing
Dial manually with the flatbed scanner
 Send a fax to a group manually ad hoc faxing
Redial manually
 Send a fax by using a speed dial
Use speed dials and group-dial entries
 Send a fax by using a group-dial entry
 Send a fax from the software Windows XP or Vista
Send a fax from the software
Send a fax from the software Mac OS X
 Windows
 Send a delayed fax
Send a fax by dialing from a downstream phone
 Receive a fax
Use access codes, credit cards, or calling cards
Print a stored fax when private receive feature is on
Reprint a fax
 Receive faxes when fax tones are audible on the phone line
 Alert and warning message tables
Solve fax problems
Fax error messages
1Alert and warning messages
 Fax recv. error
Fax memory full Canceling recv
Fax memory full Canceling send
Fax Send error
 Invalid entry
No fax answer. Canceled send
Fax storage is full. Unable to answer call
No Dial Tone
 Print all fax reports
Fax memory is retained when there is a loss of power
Fax logs and reports
Print individual fax reports
 Set the fax activity log to print automatically
Set the fax error report
Set the fax confirmation report
 Set the fax-error-correction mode
Change error correction and fax speed
Perform a fax test
 Change the fax speed
Problems sending faxes
Problem Cause Solution
Fax test on
 Standard
 Problems receiving faxes
 Messages on
 Performance problems
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 Photo
 Insert a memory card
 Insert and remove a memory card
 Change memory card default settings
 Print individual photos from the memory card
Print photos directly from the memory card
Print a range of photos from the memory card
 Print a memory card thumbnail sheet
Print all of the photos from the memory card
 Print and scan photos from a proof sheet
 Photo
 Manage and maintain the product
 PCL, PCL 6, or PS font list
Description How to print
Information pages
Event log
 Fax reports fax models only
Service
Diagnostics
Reports on
 View the HP ToolboxFX
HP ToolboxFX
Status
 Alerts
Set up status alerts
Set up e-mail alerts
Product information
 Fax Receive
Fax
Fax phone book
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 Fax receive log
Help
Fax send log
Junk Faxes
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 System Settings
Device Information
 Print Density
Paper Handling
Print Quality
Paper Types
 Print Settings
 Mail
Network Settings
Mail configuration
PostScript
 Features
Embedded Web server
 Turn on password protection using the embedded Web server
Use HP Web Jetadmin software
Security features
Turn on password protection from the control panel
 Turn on private receive feature
 Manage supplies
Check supplies status by using the control panel
Check supplies status by using HP ToolboxFX
Check and order supplies
 HP fraud hotline
Store supplies
HP policy on non-HP supplies
Recycle supplies
 Replace supplies
Print cartridge
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 Memory DIMMs
Information
 Install a memory Dimm
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 Clean the product
Clean the paper path
 Clean the paper path from HP ToolboxFX
Clean the paper path from the product control panel
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 Clean the lid backing
 Clean the scanner glass
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 Firmware updates
Clean the exterior
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 Problem solve
 Is the power on?
Problem-solving checklist
Step Verification step Possible problems Solutions Number
Does Ready appear
 Does the product copy?
Does the product receive a fax?
 Does the product scan to the computer?
Restore the factory-set defaults
Does the product print from the computer?
Does the device recognize and print from a memory card?
 Control-panel messages
1Control-panel messages
 Canceled copy. Clear document
Fan Error, Turn off then on
Error Turn off then on
Comm. error Sender Csid
 Doc feeder jam Clear, Reload
Engine Comm. Error
Engine error, press OK
Document feeder mispick. Reload
 Scanner error #, Turn off then on
Load Tray 1, Plain Size / Cleaning
Non-HP supply Installed
Load paper
 Clear jams
Causes of jams
 Where to look for jams
Clear jams in tray
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 Clear jams in tray
 Clear jams in fuser area
 Clear jams in output bin
Clear jams in duplexer duplexing models only
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 Clear jams from the ADF
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 Avoid repeated jams
 Print quality problems
Solve image-quality problems
Print problems
General print quality issues
 AaBbCc
 HP ToolboxFX on
See HP ToolboxFX on
 Print media on
Service menu item Less paper
Setting. See Control-panel menus
Load paper and print media on
 Solve issues with color documents
Information pages on page 168. If no
 Print-media guidelines
Media-handling problems
See Match colors on
 Solve print-media problems
 Paper and print media on
Performance problems
Page. See Information pages on
 Copy problems
Prevent copy problems
 See Paper and print media on
Image problems
See Clean the product on
Cartridge on
 Paper varies from side-to-side Turn the paper over
 See Load paper and print media
 Side to be scanned facing up
 Problem Cause
Scan problems
Solve scanned-image problems
Resolution and color on
 From the ADF on
Be jammed. See Clear jams from the ADF
 Prevent scan-quality problems
Scan-quality problems
Solve scan-quality problems
 Are plugged in securely
 Manage and configure printer drivers
Fax problems
Print-quality checklist
Temporarily change print-quality settings
 Solve direct-connection problems
Solve connectivity problems
Change print-quality settings for all future jobs
 Resolve communication problems with the network
Network problems
Verify that the product is on and online
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 Solve common Macintosh problems
Solve software problems
Solve common Windows problems
2Problems with Mac OS X v10.3 and Mac OS X
 Solve software problems
Software troubleshooting
 Hardware troubleshooting
Solve PostScript PS errors
Issue Cause Solution
 Connection to the Smtp server was lost Cause Solution
Solve scan-to-e-mail problems
Cannot connect to the Smtp Server Cause Solution
Mail won’t send Cause Solution
 Cause Solution
 Supplies and accessories
 Order directly from HP
Order parts, accessories, and supplies
Order through service or support providers
Order directly through the HP ToolboxFX software
 Part numbers
Cable and interface accessories
Paper-handling accessories
Supplies
 User-replaceable parts
 Service and support
Hewlett-Packard limited warranty statement
 Customer self repair warranty service
 Print cartridge limited warranty statement
 Customer support
 Specifications
 Table C-1Physical specifications
Physical specifications
Electrical specifications
Table C-2Electrical specifications
 Table C-3Environmental specifications1
Environmental specifications
Paper and print media specifications
Recommended Operating Storage
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 Regulatory information
 FCC regulations
Environmental product stewardship program
 Return and recycling instructions
HP LaserJet print supplies
United States and Puerto Rico
 Non-US returns
Paper
Material restrictions
HP Color LaserJet CM2320 MFP Series
 Material Safety Data Sheet Msds For more information
 Telephone Consumer Protection Act United States
Additional statements for telecom fax products
IC CS-03 requirements
 Additional statements for telecom fax products
 HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model
Declaration of conformity
HP Color LaserJet CM2320 MFP
Declaration of Conformity
 Regulatory Model Number2 BOISB-0701-02 Product Options
ALL
 Country/region specific statements
Laser safety
Canadian DOC regulations
 EMI statement Taiwan Substances table China
六价 铬 CrVI 溴溴 苯 PBB
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 Index
ADF
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 Macintosh
Msds
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 Printing directly from the memory
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 Unix
 Msds
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