HP CM2320 manual See HP ToolboxFX on

Models: CM2320

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Problem

Cause

Solution

 

 

 

Marks repeatedly appear at even intervals on the printed side of the page.

The device is not set to print on the type

In the printer driver, select the Paper tab

of media on which you want to print.

and set Type is to match the type of

 

paper on which you are printing. Print

 

speed might be slower if you are using

 

heavy paper.

 

 

Internal parts might have toner on them.

The problem typically corrects itself after

 

a few more pages.

 

 

The paper path might need cleaning.

Clean the paper path. See Clean the

 

product on page 191.

 

 

The fuser might be damaged or dirty.

To determine if the fuser has a problem,

 

open the HP ToolboxFX and print the

 

print-quality diagnostics page. See

 

HP ToolboxFX on page 32.

 

Contact HP Support. See the support

 

flyer that came in the box.

 

 

A print cartridge may have a problem.

To determine which cartridge has a

 

problem, open the HP ToolboxFX and

 

print the print-quality diagnostics page.

 

See HP ToolboxFX on page 32.

Marks repeatedly appear at even

Internal parts might have toner on them.

The problem typically corrects itself after

intervals on the unprinted side of the

 

a few more pages.

page.

 

 

The paper path might need cleaning.

Clean the paper path. See Clean the

 

 

 

 

 

 

 

product on page 191.

 

 

 

 

 

 

 

 

The fuser might be damaged or dirty.

To determine if the fuser has a problem,

 

 

 

 

open the HP ToolboxFX and print the

 

 

 

 

print-quality diagnostics page. See

 

 

 

 

HP ToolboxFX on page 32.

 

 

 

 

Contact HP Support. See the support

 

 

 

 

flyer that came in the box.

 

 

 

 

 

The printed page contains misformed

The media might not meet HP

Use a different paper, such as high-

characters.

specifications.

quality paper that is intended for color

 

 

 

 

laser printers.

 

 

 

 

 

 

 

 

If characters are incorrectly formed so

Verify that the problem also occurs on

 

 

 

that they produce a wavy effect, the laser

the Configuration page. If so, contact

 

 

 

scanner might need service.

HP Support. See the support flyer that

 

 

 

 

came in the box.

 

 

 

 

 

 

 

 

 

 

ENWW

Solve image-quality problems 221

Page 233
Image 233
HP CM2320 manual See HP ToolboxFX on