HP CM2320 manual Paper varies from side-to-side Turn the paper over

Models: CM2320

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Problem

Cause

Solution

 

 

 

Black dots or streaks appear on

Ink, glue, correction fluid, or an unwanted

Clean the product. See Clean the product

copy jobs only.

substance might be on the automatic

on page 191.

 

document feeder (ADF) or flatbed scanner.

 

 

 

 

Copies are too light or dark.

The printer driver or product software

Verify that the quality settings are correct.

 

settings may be incorrect.

See the product software Help for more

 

 

 

 

information about changing the settings.

 

 

 

 

The product may not be calibrated.

Calibrate the product.

Text is unclear.

The printer driver or product software

 

settings may be incorrect.

Verify that the quality settings are correct.

See the product software Help for more information about changing the settings.

The original is of poor quality.

Try copying another document. If the copy is free of defects, obtain a better-quality original.

 

 

The product may not be calibrated.

Calibrate the product.

 

 

 

 

Media-handling problems

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

Poor print quality or toner

The paper is too moist, too rough, too heavy

Try another kind of recommended paper.

 

adhesion

or too smooth, or it is embossed or from a

 

 

 

faulty paper lot.

 

 

 

 

 

 

Dropouts, jamming, or curl

The paper has been stored incorrectly.

Store paper flat in its moisture-proof

 

 

 

wrapping.

 

 

 

 

 

 

The paper has variability from one side to the

Turn the paper over.

 

 

other.

 

 

 

 

 

 

Excessive curl

The paper is too moist, has the wrong grain

Open the rear output bin, or use long-grain

 

 

direction, or is of short-grain construction

paper.

 

 

 

 

 

 

The paper varies from side-to-side.

Turn the paper over.

 

 

 

 

 

Jamming, damage to paper

The paper has cutouts or perforations.

Use paper that is free of cutouts or

 

 

 

perforations.

 

 

 

 

 

Problems with feeding

The paper has ragged edges.

Use high-quality paper that is made for laser

 

 

 

printers.

 

 

 

 

 

 

The paper varies from side-to-side.

Turn the paper over.

 

 

 

 

 

 

The paper is too moist, too rough, too heavy

Try another kind of recommended paper.

 

 

or too smooth, has the wrong grain direction,

 

 

 

Open the rear output bin, or use long-grain

 

 

or is of short-grain construction or it is

 

 

embossed or from a faulty paper lot.

paper.

 

 

 

 

 

Print is skewed (crooked).

The media guides might be incorrectly

Remove all media from the input tray,

 

 

adjusted.

straighten the stack, and then load the

 

 

 

media in the input tray again. Adjust the

 

 

 

media guides to the width and length of the

 

 

 

media that you are using and try printing

 

 

 

again.

 

 

 

 

ENWW

Solve image-quality problems 229

Page 241
Image 241
HP CM2320 manual Paper varies from side-to-side Turn the paper over