HP CM2320 Load paper, Load Tray # Type SIZE, Press OK to, Use available media, Mode, OK to start

Table 15-1Control-panel messages (continued)

Control panel message	Description	Recommended action
		control panel instructions. See Clear jams
		on page 207.
Load paper	Out of paper in all available trays.	Load paper in trays.
Load Tray # <TYPE> <SIZE>, Press OK to	Device is processing job, but a matching tray	Press OK to use existing available media.
use available media	is empty.
Load Tray 1, <PLAIN> <SIZE> / Cleaning	Load a clean blank sheet of paper. Cleaning	Press OK to begin the cleaning procedures.
mode, OK to start	mode paper prompt.
Manual duplex Load tray #, Press OK	Manual duplex mode. “#” is the tray number	Load paper in the correct tray in the correct
	where the first half of the job printed.	orientation.
Manual feed <SIZE> <TYPE>, Press OK to	Print Manual Feed mode.	Load paper into tray 1.
use available media
Memory is low Try again later	The product does not have enough memory	Wait until the current job is finished before
	to start a new job.	starting a new job. Turn power off and then
		on to clear memory.

Memory is low. Press OK	The product memory has been almost
	completely filled.

Allow the product to finish the job, or press Setup to cancel the job. Turn power off and then on to clear memory.

Memory low Only 1 copy made Press OK	The product does not have enough memory	Break the job into smaller jobs that contain
to continue	to complete the collated copy job.	fewer pages. Turn power off and then on to
		clear memory.
Misprint, Press OK	Feed delay misprint.	Verify that the media was inserted far enough
		into the input tray. In tray 2, verify that the
		paper-length guide is in the correct position
		for the media size that you are using. Reload
		paper.
Non-HP supply Installed	A new supply has been installed that is not	If you believe you purchased an HP supply,
	made by HP. This message is appears for	please call the HP fraud hotline at
	several seconds, and then the product	1-877-219-3183. Service or repairs that are
	returns to the Ready state.	required as a result of using non-HP supplies
		is not covered under HP warranty.
Order black cartridge	A color print cartridge is low.	Order the indicated color print cartridge.
Order cyan cartridge
Order magenta cartridge
Order yellow cartridge
Print failure Press OK If error repeats turn	The product could not print the current page	PressSetup to clear the message.
off then on	because of its complexity.	Allow the product to finish the job, or press
		Cancel to cancel the job.

Scanner error #, Turn off then on	The product has experienced an error in the
	scanner sub-assembly area.

Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.

If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on.

If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box.

206 Chapter 15 Problem solve ENWW