Problem

Cause

Solution

 

 

 

More than one sheet feeds at one time.

The media tray might be overloaded.

Remove some of the media from the tray.

 

See Load paper and print media

 

on page 59.

 

 

The media might be wrinkled, folded, or

Verify that the media is not wrinkled, folded,

damaged.

or damaged. Try printing on media from a

 

new or different package.

The product does not pull media from the media input tray.

The product might be in manual feed mode. If Manual appears on the product control-panel display, pressOK to print the job.

Verify that the product is not in manual feed mode and print your job again.

The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ CM2320series or the support flyer that came in the product box.

The paper-length adjustment control in tray 2 or optional tray 3 is set at a length that is greater than the media size.

Adjust the paper-length adjustment control to the correct length.

230 Chapter 15 Problem solve

ENWW

Page 242
Image 242
HP CM2320 manual See Load paper and print media