HP CM2320 manual Problems sending faxes, Change the fax speed, Problem Cause Solution, Fax test on

Models: CM2320

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4.Use the arrow buttons to select Error correction, and then press OK.

5.Use the arrow buttons to select On or Off, and then press OK to save the selection.

Change the fax speed

The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits per second (bps). The factory-set default for the fax-speed setting is High (V.34).

You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.

1.At the control panel, press Setup.

2.Use the arrow buttons to select Fax setup, and then press OK.

3.Use the arrow buttons to select Advanced setup, and then press OK.

4.Use the arrow buttons to select Fax Speed, and then press OK.

5.Use the arrow buttons to select a speed setting, and then press OK.

Problems sending faxes

Problem

Cause

Solution

 

 

 

The document stops feeding in the middle of faxing.

The maximum length of a page that you can load is 381 mm (15 inches). Faxing of a longer page stops at 381 mm (15 inches).

Print the document on shorter media.

If no jam exists and less than one minute has elapsed, wait a moment before pressing Cancel. If a jam exists, remove the jam. Then, resend the job.

 

If the item is too small, it can jam inside

Use the flatbed scanner. The minimum

 

the automatic document feeder (ADF).

page size for the ADF is 127 x 127 mm

 

 

(5 x 5 inches).

 

 

If a jam exists, remove the jam. Then,

 

 

resend the job.

 

 

 

Faxes stop during sending.

The receiving fax machine might be

Try sending to another fax machine.

 

malfunctioning.

 

 

 

 

 

The telephone line might not be working.

Do one of the following:

 

 

Turn up the volume on the product,

 

 

and then press Start Fax on the

 

 

control panel. If you hear a dial tone,

 

 

the telephone line is working.

 

 

Perform a fax test to verify that the

 

 

phone line works and is plugged

 

 

into the correct port (see Perform a

 

 

fax test on page 152).

 

 

 

 

A communication error might be

Change the redial-on-communication-

 

interrupting the fax job.

error setting to On.

 

 

 

ENWW

Solve fax problems 153

Page 165
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HP CM2320 manual Problems sending faxes, Change the fax speed, Problem Cause Solution, Fax test on