HP Color LaserJet CM2320 MFP Series
Page
HP Color LaserJet CM2320 MFP Series
Copyright and License
Trademark Credits
Table of contents
Use product features
Connectivity
Paper and print media
Print tasks
Scan
Copy
Color for Windows
Manage and maintain the product
Fax fax models only
Photo
Problem solve
Appendix a Supplies and accessories
Appendix D Regulatory information
Appendix B Service and support
Appendix C Specifications
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Product basics
Product comparison
Model Memory-Card Model
Product features
Product walkaround
Front view
Back view
Interface ports
Control panel
HP Color LaserJet CM2320 control panel
Liquid Crystal Display
Page
Control-panel Setup menu
1Copy setup menu
Control-panel menus
Use the control-panel menus
Control-panel menus
2Reports menu
3Photo setup menu
4Fax setup menu fax models only
Question using the arrow keys
Menu Item Sub-menu item Description Fax Set-up Utility
Basic setup Time/Date
Answer mode Automatic
Fax Header Your fax number
Company name
On multiple pages
5System setup menu
Paper setup Default paper size Letter
Legal Default paper type Lists available
Cancel
Automatic calibration the default is 15 minutes
6Service menu
7Network configuration menu
Addresses are set, the product automatically restarts
Function specific menus
Confirmation before moving to the next one. After all three
Fax Resolution Standard Fine
Send Send a fax
Redial
Send fax later
8Fax Menu
Navigate through the photos
9Photo Menu
10Copy Menu
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Software for Windows
Full software installation Print and scan driver
Supported operating systems for Windows
Supported printer drivers for Windows
HP Universal Print Driver UPD
UPD installation modes
Upd
Select the correct printer driver for Windows
Priority for print settings
Change printer-driver settings for Windows
Printers and Other Hardware
Printer
Software installation types for Windows
Remove software for Windows
Supported utilities for Windows
HP ToolboxFX
HP Web Jetadmin
Software for other operating systems
Other Windows components and utilities
Software
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Use the product with Macintosh
Priority for print settings for Macintosh
Change printer-driver settings for Macintosh
Software for Macintosh
Supported operating systems for Macintosh
Supported utilities for Macintosh
Software installation types for Macintosh
Remove software from Macintosh operating systems
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Use features in the Macintosh printer driver
Create and use printing presets in Macintosh
Print
Resize documents or print on a custom paper size
Use watermarks
Print multiple pages on one sheet of paper in Macintosh
Use the Services menu
Print on both sides of the page duplex printing
Use automatic duplex printing
Print on both sides manually
Scan
Scanning tasks
Photo
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Connectivity
Supported network operating systems
USB connection
Service name Description
Printer sharing disclaimer Supported network protocols
2Network product discovery
3Messaging and management
Install the product on a network
Configure the network product
View settings
Change settings
Network configuration
Set password
Manual configuration
Automatic configuration
IP address
Link speed setting
IPv4 and IPv6 settings
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Paper and print media
Understand paper and print media use
Size Dimensions Tray Trays 2
Supported paper and print media sizes
1Supported paper and print media sizes
2Supported envelopes and postcards
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Media type Dimensions1 Weight Capacity2 Paper orientation
Supported paper types and tray capacity
Special paper or print media guidelines
Media type
Load paper and print media
Tray
Tray 2 or
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Configure trays
Use product features
Economy settings
Archive print
Print lists of available fonts
Fonts
Select fonts
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Print tasks
Cancel a print job
Use features in the Windows printer driver
Open the printer driver
Use printing shortcuts
Set paper and quality options
Set advanced printing options
Set document finishing options
Obtain support and product-status information
Print edge-to-edge originals
Change print-quality settings
Printer Features section. b In the Print All Text as Black
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Copy
Load originals
Automatic document feeder ADF
Flatbed glass
Cancel a copy job
Use copy
One-touch copy
Multiple copies
Adjust the default copy size
Reduction/enlargement settings
Reduce or enlarge copies
Reduce or enlarge copies for the current job
Change the default copy-collation setting
Change the copy-collation setting
Change the copy-collation setting for the current job
Copy settings
Adjust the copy quality for the current job
Adjust the default copy quality
Color copies or black and white copies Mono
Define custom copy settings
Clean the scanner glass
Adjust the lighter/darker contrast setting
Print or copy edge-to-edge
Copy onto media of different types and sizes
Media-size settings
Media-type settings
Restore the copy-settings defaults
Change the default media-size setting
Change the default media-type setting
Change the media size and type for the current job
Copy a book
Copy photos
Make two-sided copies from one-sided documents
Copy mixed-size originals
Duplex two-sided copy jobs
Change the default 2-Sided setting
Make two-sided copies from two-sided documents
Set the multiple-page flatbed copy setting
Copy two-sided documents manually
Copy
Color for Windows
Manual color adjustment
Manage color
Automatic
Print in Grayscale
Setting description Setting options
Color themes
Neutral Grays
Edge Control
Match colors using the HP Basic Color Match tool
Match colors
Match colors using View Custom Colors
Select Install more software
Advanced color use
Advanced color use
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Scan
Load originals for scanning
Flatbed scanner
Use the Scan feature
Use scan
Scan methods
Scan from the PC
Set up the product Scan To destinations
Set up destinations on the product
Add destinations
Delete destinations
Scan to e-mail
Configure scan-to-e-mail
Scan to a file or software program
Send a scanned document to an e-mail recipient
Send to a new e-mail recipient
Edit the default scan paper size
Scan to a memory card
Scan Details
Image File Details
Error Conditions Scanner Failures
Cancel scan
Scan from the HP Scanning software
Memory card failures
Cancel scan
Scan file format
Scan settings
Scanner resolution and color
Resolution and color guidelines
Setting Recommended use
Scan quality
Color
Scan a book
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Scan a photo
Scan
Fax fax models only
Fax features
Setup
Install and connect the hardware
Connect to a telephone line
Connect additional devices
Setup for stand-alone fax
Set up fax with a telephone answering machine
Configure fax settings
Use fax set-up wizard on the PC
Use the Fax Set-Up Utility
Use the control panel to set the fax time, date, and header
Use of common localized letters in fax headers
Manage the phone book
Use the control panel to set the fax header
Program Description
Use phone-book data from other programs
Delete phone book
Create and edit speed dials
Special dialing symbols and options
Manage speed dials
Manage group-dial entries
Delete speed dials
Create and edit group-dial entries
Delete an individual from a group-dial entry
Set fax polling
Send fax settings
Change fax settings
Set the sound-volume settings
Set the redial-on-busy option
Set the dial-tone detection
Set autoredial
Set light/dark and resolution
Set the redial-on-communication-error option
Set the default light/dark contrast setting
Set resolution settings
Set the resolution for the current fax job
Set the default glass-size setting
Set the default resolution setting
Set the billing-code setting
Set tone-dialing or pulse-dialing
Set billing codes
Use billing codes
Receive fax settings
Use the rings-to-answer setting
Type of telephone line Recommended rings-to-answer setting
Set or change number of rings-to-answer
Set the answer mode
Set fax forwarding
Set up distinctive ring
Use autoreduction for incoming faxes
Block or unblock fax numbers
Set the default fax reprint settings
Create stamp-received faxes
Make an extension telephone available to receive faxes
Fax software
Cancel a fax
Use fax
Delete faxes from memory
Use fax on a DSL, PBX, ISDN, or VoIP system
Fax from the flatbed scanner
Send a fax
VoIP
Fax from the automatic document feeder ADF
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Dial manually with the flatbed scanner
Manual dial faxing
Dial manually with the automatic document feeder ADF
Send a fax to a group manually ad hoc faxing
Redial manually
Send a fax by using a speed dial
Use speed dials and group-dial entries
Send a fax by using a group-dial entry
Send a fax from the software Mac OS X
Send a fax from the software
Send a fax from the software Windows XP or Vista
Windows
Send a delayed fax
Send a fax by dialing from a downstream phone
Use access codes, credit cards, or calling cards
Print a stored fax when private receive feature is on
Receive a fax
Reprint a fax
Receive faxes when fax tones are audible on the phone line
Solve fax problems
Fax error messages
Alert and warning message tables
1Alert and warning messages
Fax memory full Canceling recv
Fax memory full Canceling send
Fax recv. error
Fax Send error
No fax answer. Canceled send
Fax storage is full. Unable to answer call
Invalid entry
No Dial Tone
Fax memory is retained when there is a loss of power
Fax logs and reports
Print all fax reports
Print individual fax reports
Set the fax confirmation report
Set the fax error report
Set the fax activity log to print automatically
Perform a fax test
Change error correction and fax speed
Set the fax-error-correction mode
Problems sending faxes
Problem Cause Solution
Change the fax speed
Fax test on
Standard
Problems receiving faxes
Messages on
Performance problems
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Photo
Insert a memory card
Insert and remove a memory card
Change memory card default settings
Print a range of photos from the memory card
Print photos directly from the memory card
Print individual photos from the memory card
Print a memory card thumbnail sheet
Print all of the photos from the memory card
Print and scan photos from a proof sheet
Photo
Manage and maintain the product
Description How to print
Information pages
PCL, PCL 6, or PS font list
Event log
Service
Diagnostics
Fax reports fax models only
Reports on
Status
HP ToolboxFX
View the HP ToolboxFX
Set up status alerts
Set up e-mail alerts
Alerts
Product information
Fax phone book
Fax
Fax Receive
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Help
Fax send log
Fax receive log
Junk Faxes
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System Settings
Device Information
Paper Handling
Print Quality
Print Density
Paper Types
Print Settings
Network Settings
Mail configuration
Mail
PostScript
Features
Embedded Web server
Use HP Web Jetadmin software
Security features
Turn on password protection using the embedded Web server
Turn on password protection from the control panel
Turn on private receive feature
Check supplies status by using the control panel
Check supplies status by using HP ToolboxFX
Manage supplies
Check and order supplies
Store supplies
HP policy on non-HP supplies
HP fraud hotline
Recycle supplies
Replace supplies
Print cartridge
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Memory DIMMs
Information
Install a memory Dimm
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Clean the product
Clean the paper path
Clean the paper path from HP ToolboxFX
Clean the paper path from the product control panel
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Clean the lid backing
Clean the scanner glass
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Firmware updates
Clean the exterior
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Problem solve
Problem-solving checklist
Step Verification step Possible problems Solutions Number
Is the power on?
Does Ready appear
Does the product copy?
Does the product receive a fax?
Restore the factory-set defaults
Does the product print from the computer?
Does the product scan to the computer?
Does the device recognize and print from a memory card?
Control-panel messages
1Control-panel messages
Fan Error, Turn off then on
Error Turn off then on
Canceled copy. Clear document
Comm. error Sender Csid
Engine Comm. Error
Engine error, press OK
Doc feeder jam Clear, Reload
Document feeder mispick. Reload
Load Tray 1, Plain Size / Cleaning
Non-HP supply Installed
Scanner error #, Turn off then on
Load paper
Clear jams
Causes of jams
Where to look for jams
Clear jams in tray
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Clear jams in tray
Clear jams in fuser area
Clear jams in output bin
Clear jams in duplexer duplexing models only
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Clear jams from the ADF
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Avoid repeated jams
Solve image-quality problems
Print problems
Print quality problems
General print quality issues
AaBbCc
HP ToolboxFX on
See HP ToolboxFX on
Service menu item Less paper
Setting. See Control-panel menus
Print media on
Load paper and print media on
Solve issues with color documents
Information pages on page 168. If no
See Match colors on
Media-handling problems
Print-media guidelines
Solve print-media problems
Page. See Information pages on
Performance problems
Paper and print media on
Copy problems
Prevent copy problems
Image problems
See Clean the product on
See Paper and print media on
Cartridge on
Paper varies from side-to-side Turn the paper over
See Load paper and print media
Side to be scanned facing up
Scan problems
Solve scanned-image problems
Problem Cause
Resolution and color on
From the ADF on
Be jammed. See Clear jams from the ADF
Solve scan-quality problems
Scan-quality problems
Prevent scan-quality problems
Are plugged in securely
Fax problems
Print-quality checklist
Manage and configure printer drivers
Temporarily change print-quality settings
Change print-quality settings for all future jobs
Solve connectivity problems
Solve direct-connection problems
Verify that the product is on and online
Network problems
Resolve communication problems with the network
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Solve software problems
Solve common Windows problems
Solve common Macintosh problems
2Problems with Mac OS X v10.3 and Mac OS X
Solve software problems
Software troubleshooting
Issue Cause Solution
Solve PostScript PS errors
Hardware troubleshooting
Solve scan-to-e-mail problems
Cannot connect to the Smtp Server Cause Solution
Connection to the Smtp server was lost Cause Solution
Mail won’t send Cause Solution
Cause Solution
Supplies and accessories
Order parts, accessories, and supplies
Order through service or support providers
Order directly from HP
Order directly through the HP ToolboxFX software
Cable and interface accessories
Paper-handling accessories
Part numbers
Supplies
User-replaceable parts
Service and support
Hewlett-Packard limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
Customer support
Specifications
Physical specifications
Electrical specifications
Table C-1Physical specifications
Table C-2Electrical specifications
Environmental specifications
Paper and print media specifications
Table C-3Environmental specifications1
Recommended Operating Storage
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Regulatory information
FCC regulations
Environmental product stewardship program
United States and Puerto Rico
HP LaserJet print supplies
Return and recycling instructions
Paper
Material restrictions
Non-US returns
HP Color LaserJet CM2320 MFP Series
Material Safety Data Sheet Msds For more information
IC CS-03 requirements
Additional statements for telecom fax products
Telephone Consumer Protection Act United States
Additional statements for telecom fax products
Declaration of conformity
HP Color LaserJet CM2320 MFP
HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model
Declaration of Conformity
Regulatory Model Number2 BOISB-0701-02 Product Options
ALL
Canadian DOC regulations
Laser safety
Country/region specific statements
EMI statement Taiwan Substances table China
六价 铬 CrVI 溴溴 苯 PBB
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Index
ADF
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Macintosh
Msds
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Printing directly from the memory
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Unix
Msds
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