HP CM2320 Scan problems, Solve scanned-image problems, Problem Cause, Resolution and color on

Scan problems

Solve scanned-image problems

Problem Cause Solution

The scanned image is of poor quality.

The original might be a second-generation photo or picture.

●To eliminate the patterns, try reducing the size of the image after scanning.

●Print the scanned image to see if the quality is better.

● Verify that the resolution settings are

	correct for the type of scan job that you
	are performing. See Scanner
	resolution and color on page 107.
	● For best results, use the flatbed
	scanner for scanning rather than the
	automatic document feeder (ADF).
The image that appears on the screen might	● Try adjusting your computer monitor
not be an accurate representation of the	settings to use more colors (or levels of
quality of the scan.	gray). Typically, you make this
	adjustment by opening Display in
	Windows Control Panel.
	● Try adjusting the resolution settings in
	the scanner software. See Scanner
	resolution and color on page 107.
The original might have been loaded	Use the media guides when you load the
incorrectly.	originals into the ADF. See Load paper and
	print media on page 59.
The scanner glass might be dirty.	Clean the scanner glass. See Clean the
	scanner glass on page 195.
The graphics settings might not be suitable	Try changing the graphics settings. See
for the type of scan job that you are	Scanner resolution and color on page 107.
performing.

232 Chapter 15 Problem solve ENWW