6Service menu | HP CM2320 manual

Table 2-5System setup menu (continued)

Menu Item	Sub-menu item	Sub-menu item	Description

Volume Settings	Alarm volume	Soft	Sets the volume levels for the product.
(photo card models
(photo card models	Ring volume	Medium
only)	Ring volume	Medium

	Key-press volume	Loud

	Phone line volume	Off

Time/Date	(Settings for time		Sets the time and date setting for the product.
	format, current time,
	date format, and
	current date.)

Product security	On		Sets the product-security feature. When the setting is set to
	Off		On, you must set a personal identification number (PIN).
	Off

Courier font	Regular		Sets Courier font values.
	Dark

Table 2-6Service menu

Menu item	Sub-menu item	Sub-menu item	Description

Fax Service	Clear saved faxes		Clear all faxes in memory.
			These include any received
			faxes (including non-printed,
			non-sent PC upload, and non-
			forwarded faxes), unsent faxes
			(including delayed faxes), and
			any printed faxes that are still in
			memory. Deleted faxes cannot
			be recovered. For each deleted
			item, the fax activity log is
			updated.

	Run Fax Test		Perform a fax test to verify that
			the phone cord is plugged in
			the correct outlet and that there
			is a signal on the phone line. A
			fax test report is printed
			indicating the results.

Print T.30 trace	Now
	Never
	If error
	At end of call

Prints or schedules a report that is used to troubleshoot fax transmission issues.

Error correction	On
	Off

The error correction mode allows the sending device to re- transmit data if it detects an error signal. The default setting is on.

Fax Service Log	The fax service log prints out
	the last 40 entries in the fax log.

Cleaning mode	Cleans the product when
	specks or other marks appear

18 Chapter 2 Control panel

ENWW

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HP CM2320 manual 6Service menu

Contents

HP Color LaserJet CM2320 MFP Series Page HP Color LaserJet CM2320 MFP Series Copyright and License Trademark Credits Table of contents Paper and print media Use product featuresConnectivity Print tasks Copy Color for WindowsScan Fax fax models only PhotoManage and maintain the product Problem solve Appendix a Supplies and accessories Appendix B Service and support Appendix C SpecificationsAppendix D Regulatory information 269 Enww Product basics Product comparison Model Memory-Card Model Product features Product walkaround Front view Back view Interface ports Control panel HP Color LaserJet CM2320 control panel Liquid Crystal DisplayPage Control-panel menus Control-panel Setup menu1Copy setup menu Use the control-panel menus Control-panel menus 2Reports menu Question using the arrow keys 3Photo setup menu4Fax setup menu fax models only Menu Item Sub-menu item Description Fax Set-up Utility Fax Header Your fax number Basic setup Time/DateAnswer mode Automatic Company name On multiple pages 5System setup menu Cancel Paper setup Default paper size LetterLegal Default paper type Lists available Automatic calibration the default is 15 minutes 6Service menu 7Network configuration menu Function specific menus Confirmation before moving to the next one. After all threeAddresses are set, the product automatically restarts Redial Fax Resolution Standard FineSend Send a fax Send fax later 8Fax Menu Navigate through the photos 9Photo Menu 10Copy Menu Enww Software for Windows Supported printer drivers for Windows Full software installation Print and scan driverSupported operating systems for Windows HP Universal Print Driver UPD UPD installation modes Upd Select the correct printer driver for Windows Printers and Other Hardware Priority for print settingsChange printer-driver settings for Windows Printer Supported utilities for Windows Software installation types for WindowsRemove software for Windows HP ToolboxFX Other Windows components and utilities HP Web JetadminSoftware for other operating systems Software Enww Use the product with Macintosh Software for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Supported operating systems for Macintosh Software installation types for Macintosh Remove software from Macintosh operating systemsSupported utilities for Macintosh Enww Print Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Resize documents or print on a custom paper size Use watermarks Print multiple pages on one sheet of paper in Macintosh Use automatic duplex printing Use the Services menuPrint on both sides of the page duplex printing Print on both sides manually Scan Scanning tasks Photo Enww Connectivity Supported network operating systems USB connection 2Network product discovery Service name DescriptionPrinter sharing disclaimer Supported network protocols 3Messaging and management Install the product on a network Change settings Configure the network productView settings Network configuration Automatic configuration Set passwordManual configuration IP address Link speed setting IPv4 and IPv6 settings Enww Paper and print media Understand paper and print media use 1Supported paper and print media sizes Size Dimensions Tray Trays 2Supported paper and print media sizes 2Supported envelopes and postcards Enww Media type Dimensions1 Weight Capacity2 Paper orientation Supported paper types and tray capacity Special paper or print media guidelines Media type Load paper and print media Tray Tray 2 or Enww Configure trays Use product features Economy settings Archive print Fonts Select fontsPrint lists of available fonts Enww Print tasks Cancel a print job Use printing shortcuts Use features in the Windows printer driverOpen the printer driver Set paper and quality options Set document finishing options Obtain support and product-status informationSet advanced printing options Change print-quality settings Printer Features section. b In the Print All Text as BlackPrint edge-to-edge originals Enww Copy Load originals Automatic document feeder ADF Flatbed glass One-touch copy Cancel a copy jobUse copy Multiple copies Reduce or enlarge copies Adjust the default copy sizeReduction/enlargement settings Reduce or enlarge copies for the current job Change the copy-collation setting Change the copy-collation setting for the current jobChange the default copy-collation setting Adjust the default copy quality Copy settingsAdjust the copy quality for the current job Color copies or black and white copies Mono Adjust the lighter/darker contrast setting Define custom copy settingsClean the scanner glass Print or copy edge-to-edge Media-size settings Media-type settingsCopy onto media of different types and sizes Change the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Change the media size and type for the current job Copy a book Copy photos Copy mixed-size originals Duplex two-sided copy jobsMake two-sided copies from one-sided documents Change the default 2-Sided setting Make two-sided copies from two-sided documents Set the multiple-page flatbed copy setting Copy two-sided documents manually Copy Color for Windows Automatic Manual color adjustmentManage color Print in Grayscale Neutral Grays Setting description Setting optionsColor themes Edge Control Match colors using the HP Basic Color Match tool Match colors Match colors using View Custom Colors Select Install more software Advanced color use Advanced color use Enww Scan Load originals for scanning Flatbed scanner Scan methods Use the Scan featureUse scan Scan from the PC Add destinations Set up the product Scan To destinationsSet up destinations on the product Delete destinations Configure scan-to-e-mail Scan to a file or software programScan to e-mail Send a scanned document to an e-mail recipient Send to a new e-mail recipient Scan Details Edit the default scan paper sizeScan to a memory card Image File Details Scan from the HP Scanning software Error Conditions Scanner FailuresCancel scan Memory card failures Cancel scan Scan settings Scanner resolution and colorScan file format Scan quality Resolution and color guidelinesSetting Recommended use Color Scan a book Enww Scan a photo Scan Fax fax models only Fax features Connect to a telephone line SetupInstall and connect the hardware Connect additional devices Setup for stand-alone fax Set up fax with a telephone answering machine Use the Fax Set-Up Utility Configure fax settingsUse fax set-up wizard on the PC Use the control panel to set the fax time, date, and header Manage the phone book Use the control panel to set the fax headerUse of common localized letters in fax headers Use phone-book data from other programs Delete phone bookProgram Description Special dialing symbols and options Manage speed dialsCreate and edit speed dials Create and edit group-dial entries Manage group-dial entriesDelete speed dials Delete an individual from a group-dial entry Set fax polling Change fax settings Set the sound-volume settingsSend fax settings Set the dial-tone detection Set autoredialSet the redial-on-busy option Set the default light/dark contrast setting Set light/dark and resolutionSet the redial-on-communication-error option Set resolution settings Set the default glass-size setting Set the default resolution settingSet the resolution for the current fax job Set billing codes Set the billing-code settingSet tone-dialing or pulse-dialing Use billing codes Type of telephone line Recommended rings-to-answer setting Receive fax settingsUse the rings-to-answer setting Set or change number of rings-to-answer Set the answer mode Set fax forwarding Set up distinctive ring Use autoreduction for incoming faxes Set the default fax reprint settings Create stamp-received faxesBlock or unblock fax numbers Make an extension telephone available to receive faxes Cancel a fax Use faxFax software Delete faxes from memory Use fax on a DSL, PBX, ISDN, or VoIP system Send a fax VoIPFax from the flatbed scanner Fax from the automatic document feeder ADF Enww Manual dial faxing Dial manually with the automatic document feeder ADFDial manually with the flatbed scanner Send a fax to a group manually ad hoc faxing Redial manually Send a fax by using a speed dial Use speed dials and group-dial entries Send a fax by using a group-dial entry Send a fax from the software Send a fax from the software Windows XP or VistaSend a fax from the software Mac OS X Windows Send a delayed fax Send a fax by dialing from a downstream phone Receive a fax Use access codes, credit cards, or calling cardsPrint a stored fax when private receive feature is on Reprint a fax Receive faxes when fax tones are audible on the phone line Alert and warning message tables Solve fax problemsFax error messages 1Alert and warning messages Fax recv. error Fax memory full Canceling recvFax memory full Canceling send Fax Send error Invalid entry No fax answer. Canceled sendFax storage is full. Unable to answer call No Dial Tone Print all fax reports Fax memory is retained when there is a loss of powerFax logs and reports Print individual fax reports Set the fax error report Set the fax activity log to print automaticallySet the fax confirmation report Change error correction and fax speed Set the fax-error-correction modePerform a fax test Change the fax speed Problems sending faxesProblem Cause Solution Fax test on Standard Problems receiving faxes Messages on Performance problems Enww Photo Insert a memory card Insert and remove a memory card Change memory card default settings Print photos directly from the memory card Print individual photos from the memory cardPrint a range of photos from the memory card Print a memory card thumbnail sheet Print all of the photos from the memory card Print and scan photos from a proof sheet Photo Manage and maintain the product PCL, PCL 6, or PS font list Description How to printInformation pages Event log Fax reports fax models only ServiceDiagnostics Reports on HP ToolboxFX View the HP ToolboxFXStatus Alerts Set up status alertsSet up e-mail alerts Product information Fax Fax ReceiveFax phone book Enww Fax receive log HelpFax send log Junk Faxes Enww System Settings Device Information Print Density Paper HandlingPrint Quality Paper Types Print Settings Mail Network SettingsMail configuration PostScript Features Embedded Web server Turn on password protection using the embedded Web server Use HP Web Jetadmin softwareSecurity features Turn on password protection from the control panel Turn on private receive feature Manage supplies Check supplies status by using the control panelCheck supplies status by using HP ToolboxFX Check and order supplies HP fraud hotline Store suppliesHP policy on non-HP supplies Recycle supplies Replace supplies Print cartridge Enww Enww Memory DIMMs Information Install a memory Dimm Enww Clean the product Clean the paper path Clean the paper path from HP ToolboxFX Clean the paper path from the product control panel Enww Clean the lid backing Clean the scanner glass Enww Firmware updates Clean the exterior Enww Problem solve Is the power on? Problem-solving checklistStep Verification step Possible problems Solutions Number Does Ready appear Does the product copy? Does the product receive a fax? Does the product scan to the computer? Restore the factory-set defaultsDoes the product print from the computer? Does the device recognize and print from a memory card? Control-panel messages 1Control-panel messages Canceled copy. Clear document Fan Error, Turn off then onError Turn off then on Comm. error Sender Csid Doc feeder jam Clear, Reload Engine Comm. ErrorEngine error, press OK Document feeder mispick. Reload Scanner error #, Turn off then on Load Tray 1, Plain Size / CleaningNon-HP supply Installed Load paper Clear jams Causes of jams Where to look for jams Clear jams in tray Enww Clear jams in tray Clear jams in fuser area Clear jams in output bin Clear jams in duplexer duplexing models only Enww Enww Clear jams from the ADF Enww Enww Avoid repeated jams Print quality problems Solve image-quality problemsPrint problems General print quality issues AaBbCc HP ToolboxFX on See HP ToolboxFX on Print media on Service menu item Less paperSetting. See Control-panel menus Load paper and print media on Solve issues with color documents Information pages on page 168. If no Media-handling problems Print-media guidelinesSee Match colors on Solve print-media problems Performance problems Paper and print media onPage. See Information pages on Copy problems Prevent copy problems See Paper and print media on Image problemsSee Clean the product on Cartridge on Paper varies from side-to-side Turn the paper over See Load paper and print media Side to be scanned facing up Problem Cause Scan problemsSolve scanned-image problems Resolution and color on From the ADF on Be jammed. See Clear jams from the ADF Scan-quality problems Prevent scan-quality problemsSolve scan-quality problems Are plugged in securely Manage and configure printer drivers Fax problemsPrint-quality checklist Temporarily change print-quality settings Solve connectivity problems Solve direct-connection problemsChange print-quality settings for all future jobs Network problems Resolve communication problems with the networkVerify that the product is on and online Enww Solve common Macintosh problems Solve software problemsSolve common Windows problems 2Problems with Mac OS X v10.3 and Mac OS X Solve software problems Software troubleshooting Solve PostScript PS errors Hardware troubleshootingIssue Cause Solution Connection to the Smtp server was lost Cause Solution Solve scan-to-e-mail problemsCannot connect to the Smtp Server Cause Solution Mail won’t send Cause Solution Cause Solution Supplies and accessories Order directly from HP Order parts, accessories, and suppliesOrder through service or support providers Order directly through the HP ToolboxFX software Part numbers Cable and interface accessoriesPaper-handling accessories Supplies User-replaceable parts Service and support Hewlett-Packard limited warranty statement Customer self repair warranty service Print cartridge limited warranty statement Customer support Specifications Table C-1Physical specifications Physical specificationsElectrical specifications Table C-2Electrical specifications Table C-3Environmental specifications1 Environmental specificationsPaper and print media specifications Recommended Operating Storage Enww Regulatory information FCC regulations Environmental product stewardship program HP LaserJet print supplies Return and recycling instructionsUnited States and Puerto Rico Non-US returns PaperMaterial restrictions HP Color LaserJet CM2320 MFP Series Material Safety Data Sheet Msds For more information Additional statements for telecom fax products Telephone Consumer Protection Act United StatesIC CS-03 requirements Additional statements for telecom fax products HP LaserJet CM2320 Fax Model / CM2320 Memory-Card Model Declaration of conformityHP Color LaserJet CM2320 MFP Declaration of Conformity Regulatory Model Number2 BOISB-0701-02 Product Options ALL Laser safety Country/region specific statementsCanadian DOC regulations EMI statement Taiwan Substances table China 六价铬 CrVI 溴溴苯 PBB Enww Index ADF Enww Enww Macintosh Msds Enww Printing directly from the memory Enww Unix Msds Enww