HP CM2320 manual 1Control-panel messages

Control-panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count, if appropriate. When the product is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.

Table 15-1Control-panel messages

Control panel message	Description		Recommended action
10.0000 Supply Memory Error	A specific print cartridge has an e-label error.		Remove and reinstall the print cartridge.
	●	10.0000 = black	Turn off and then turn on the product.
	●	10.0001 = cyan	If the problem is not solved, replace the
	●	10.0002 = magenta	cartridge.
	●	10.0003 = yellow
10.1000 Supply Memory Error	A specific print cartridge has a faulty or		Reinstall the print cartridge.
	missing e-label.		Turn off and then turn on the product.
			If the problem is not solved, replace the
			cartridge.
49 Error, Turn off then on	The product has experienced a firmware		Turn off the power by using the power switch,
	error. Under most conditions, the product will		wait at least 30 seconds, and then turn on the
	power cycle automatically.		power and wait for the product to initialize.
			If the error persists, contact HP. See
			www.hp.com/support/CM2320series or the
			support flyer that came in the product box.
50.x Fuser Error	The product has experienced an internal		1. Turn off the power by using the power
	hardware error.			switch, and then wait at least 30
				seconds.
			2.	If a surge protector is being used,
				remove it. Plug the product directly into
				the wall socket.
			3.	Turn on the power and wait for the
				product to initialize.
			If the error persists, contact HP. See
			www.hp.com/support/CM2320series or the
			support flyer that came in the product box.
52 Scanner Error	The product has experienced an internal		Turn off the power by using the power switch,
	hardware error.		wait at least 30 seconds, and then turn on the
			power and wait for the product to initialize.

If a surge protector is being used, remove it.

Plug the product directly into the wall socket.

Use the power switch to turn the product on.

If the error persists, contact HP. See www.hp.com/support/CM2320series or the support flyer that came in the product box.

ENWW Control-panel messages 203