•Clean the print head when you notice a significant decrease in print quality.
•Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges.
•Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.
Information on paperThe HP Photosmart is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP Premium papers are designed for the best quality results. In addition, follow these tips:
•Do not use paper that is too thin, that has a slick texture, or that stretches easily. It can feed incorrectly through the paper path, causing paper jams.
•Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag.
•Do not leave unused photo paper in the input tray. The paper might start to curl, which might reduce the quality of your printouts. Curled paper can also cause paper jams.
•Always hold photo paper by the edges. Fingerprints on photo paper can reduce print quality.
•Do not use paper that is heavily textured. It can cause graphics or text to print improperly.
•Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.
•Store printed photos under glass or in a storage book to prevent bleeding over time from high humidity. Use HP Premium Plus photo paper for maximum performance.
Troubleshooting
If the HP Photosmart has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the top door.
To clear a paper jam from the rear door
1.Turn off the HP Photosmart.
2.Press in the tab on the rear door to release the door. Remove the door by pulling it away from the HP Photosmart.
CAUTION: Trying to clear a paper jam from the front of the HP Photosmart can damage the print mechanism. Always access and clear paper jams through the rear door.
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