Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and on the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
Troubleshooting
For more information, see:
“Load envelopes” on page 46
Text or graphics are cut off at the edge of the page
Cause: The margins are not set correctly in your software application.
Solution:
To check your margin settings
1.Preview your print job before sending it to the HP Photosmart.
2.Check the margins.
The HP Photosmart uses the margins you have set in your software application, as long as they are greater than the minimum margins the HP Photosmart supports.
3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.
Make sure the margin settings for the document do not exceed the printable area of the HP Photosmart.
Cause: The size of the document you are printing is larger than the paper loaded in the input tray.
Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the HP Photosmart.
To preview the print layout
1.Load the correct paper size into the input tray.
2.Preview your print job before sending it to the HP Photosmart.
Print troubleshooting | 125 |
